The company's vision is to enable patients to receive first-class medical care anytime and anywhere, from diagnosis to treatment. TeleClinic aims to simplify and speed up access to doctors, pharmacies, and medications through its online platform, making it the leading platform for online doctor visits in Germany. TeleClinic supports both local doctors and telemedicine practitioners when medically justified.

TeleClinic emphasizes its commitment to data security and privacy with a certified GDPR-compliant video module and the use of state-of-the-art encryption technology.

TeleClinic has conducted over 3.5 million treatments and has more than 5,000 licensed doctors participating on the platform. It has been awarded the Stiftung Warentest test winner title in 07/2022 for best telemedicine platform in Germany.

The costs for online doctor visits are covered by all statutory health insurance funds in Germany, and private insured patients can submit invoices normally.