Counsel combines the best of AI and human intelligence to provide personalized healthcare support. It offers a platform where users can chat for free with a medical AI and easily add a real doctor to any conversation with a single click. Counsel's service includes 24/7 medical AI, unified health records, medication refills, exclusive access to new features, and more, all available without the need for insurance. The company focuses on making healthcare reliable, affordable, and accessible at any time.

Users can sign up easily online or via the Counsel Health mobile app to connect their medical records for personalized care. Counsel AI offers context-aware medical guidance, while licensed physicians provide deeper evaluation, treatment options, and medication refills. The service covers a wide range of healthcare needs, including medical advice, urgent care, primary care, lab testing, medication management, and lab requests. Counsel operates with a transparent pricing model and emphasizes privacy, security, and compliance with HIPAA and SOC 2 standards.