Pflege ABC offers an online application service for care grades (Pflegegrad) in Germany, allowing users to easily, quickly and free of charge submit their care grade applications for themselves or their relatives online.

The platform supports users by sending a fax directly to the responsible care insurance provider, saving time spent on phone or written inquiries. The fax date is the application date, which ensures retroactive entitlement to benefits. After the informal application, users receive further forms by mail from the care insurance, which they must fill out and send back. Subsequently, they receive an assessment appointment notification.

Pflege ABC provides guidance and tips for a successful care grade application, including maintaining a care diary, preparing necessary medical documents, and advice on how to handle a rejected application with the possibility of an appeal.