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Operations Team Member

Posted on September 24, 2025 (about 2 hours ago)

The Operations Team is the heart of our platform, ensuring smooth support for doctors and patients. From first and second-level support to billing and customer success, the department manages everything that ensures seamless operations of our services. On the technical side, the team dives deep into backend and back-office topics to optimize our processes. Join this dynamic and impactful team!

How We Work

Since 2020, we have adopted a "remote first" approach and allow everyone to decide where they want to work. You can work from anywhere in Europe or countries with a maximum time difference of 2 hours to Germany. Whether you prefer the sunny south or the calm of Scandinavia, you have the choice!
Twice a year, you can do workation outside Europe for up to 3 weeks.
If you work outside Germany, you're employed through an Employer of Record, so you can fully concentrate on your work while we take care of the rest.
To promote personal contact and creative exchange, we organize a co-working week twice a year where all employees come together at an inspiring place to work, share ideas, and have a good time.

Our Culture

At TeleClinic, we rely on the power of teamwork. Our work culture is diverse, international, agile, and characterized by transparency. We are organized in missions — interdisciplinary, dedicated groups focused on key areas of our platform and patient journey. Each mission has a clear goal and the freedom to achieve meaningful results independently, driving innovation and continuously improving digital healthcare.
This model allows us to work agilely, collaborate efficiently, and focus on what really matters: the best possible experience for patients, doctors, and our partners.
Explore our open positions and join our mission to build the most popular digital health platform. Apply now!

Application Process

Click on the "Jetzt bewerben!" (Apply Now) button on the job post page to submit your application directly through our system.