IT Operations Manager
Posted on September 24, 2025 (about 2 hours ago)
Job Responsibilities
As an IT Operations Manager, you will have a holistic view of our internal IT infrastructure and ensure our colleagues can work without disruptions—from device management to SaaS tools to security. You think in systems, bring structure to processes, and keep users in focus. You will take long-term responsibility for the technical integration of our B2B partners and act as a central interface in Ocumeda's digital ecosystem.
- You are responsible for the entire internal IT operation at Ocumeda: laptops, smartphones, servers, networks, security.
- You manage our SaaS tools (Microsoft 365, Slack, Monday.com, etc.) and ensure smart integrations, automations, and clear processes.
- You manage onboarding/offboarding processes for employees, including setup, rights management, licenses, etc.
- You ensure all colleagues can work without disruption, securely, and efficiently—from IT security to tool optimization.
- You work closely with the CTO, gradually taking responsibility, and sustainably developing our internal IT.
- You maintain clear documentation and think ahead—from IT policies to data protection to technical preparations for audits in collaboration with our regulatory team (MDR, ISO 27001, etc.).
- You are the first point of contact for technical questions—hands-on, solution-oriented, and always with an open ear for colleagues.
- You take long-term responsibility for the technical connection and integration of our B2B partners into our platform and system landscape (occasional travel approx. 10%).
Candidate Profile
This job suits you if:
- You work reliably, trustworthily, and with a strong sense of security awareness—we handle sensitive health data.
- You are not afraid of responsibility and like to build, automate, and optimize structures.
- You are comfortable with macOS, Windows, networks, VPNs, and IT security—and tools like MDM, Jamf, Intune, Google Workspace, Jira & Co. are no foreign concepts to you.
- You are pragmatic: you want things to work and think in solutions, not silos.
- You enjoy working in a startup environment—with speed, personal responsibility, and freedom to shape things.
- You may have experience in regulated industries (e.g., Medtech, Health, Finance)—not mandatory but a bonus.
- You have excellent communication skills in German and English.
Why Join Ocumeda
- We are the leading teleophthalmology platform in Central Europe with strong growth ambitions, changing how people access eye care.
- We operate a sophisticated B2B2C business model: partnering with opticians who offer our services to their customers. We are present at over 570 optician locations and have screened over 190,000 people.
- A dynamic, highly motivated, entrepreneurial team with interdisciplinary personalities from optometry, ophthalmology, software and AI development, and strategy consulting who enjoy their work and culture.
- High degree of personal responsibility, opportunities to shape the role, and direct collaboration with the founding team.
- Fun with a passionate international team that values effective collaboration and also enjoys spending time together celebrating successes.
- Flexible working hours Monday to Friday and the possibility to work from home.
- Wellbeing & mental health support with a Wellpass membership subsidy to the maximum amount.
- Competitive compensation package.
About Us
Ocumeda is a teleophthalmology scale-up offering low-threshold eye check-ups in cooperation with opticians.
We prevent vision loss and blindness through simple and quick eye check-ups. Our highly standardized teleophthalmological evaluation provides the best possible medical quality—regardless of location.
We are proud of our interdisciplinary team with the highest medical standards. Together we work on our vision to prevent unnecessary blindness. If meaningful work in an interdisciplinary team is important to you, we look forward to hearing from you.
Your application!
We appreciate your interest in Ocumeda. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at [email protected].