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IT Operations Manager

Posted on June 26, 2025 (about 9 hours ago)

Job description

Job Description

As an IT Operations Manager (m/w/d), you have a holistic view of our internal IT infrastructure and ensure that our colleagues can work without disruption – from device management to SaaS tools to security. You think in systems, bring structure to processes, and never lose sight of the users. You take on long-term responsibility for the technical connection of our B2B partners and are a central interface in Ocumeda's digital ecosystem.

Your diverse responsibilities

You are responsible for the entire internal IT operations at Ocumeda: laptops, smartphones, servers, networks, security.
You manage our SaaS tools (Microsoft 365, Slack, Monday.com, etc.) and ensure smart integrations, automations, and clear processes.
You manage onboarding/offboarding processes for employees including setup, rights management, licenses, etc.
You ensure all colleagues can work without disruption, securely and efficiently – from IT security to tool optimization.
You work closely with the CTO, gradually take on responsibility, and sustainably develop our internal IT.
You document thoroughly and think ahead – from IT policies to data protection to technical preparation for audits in collaboration with our Regulatory team (MDR, ISO 27001, etc.).
You are the first point of contact for technical questions – hands-on, solution-oriented, and always with an open ear for colleagues.
You take long-term responsibility for the technical connection and integration of our B2B partners into our platform and system landscape (occasional travel approx. 10%).

Requirements

You work reliably, with trustworthiness and security awareness – we handle sensitive health data.
You are not afraid of responsibility and enjoy building, automating, and optimizing structures.
You are comfortable with macOS, Windows, networks, VPNs, and IT security – and tools like MDM, Jamf, Intune, Google Workspace, Jira & Co. are not foreign to you.
You are pragmatic: you want things to work and think in solutions, not silos.
You enjoy working in a startup environment – with pace, responsibility, and room for design.
You may have experience in regulated industries (e.g., Medtech, Health, Finance) – not a must but a bonus.
You have excellent communication skills in German and English.

Why join Ocumeda

We are the leading teleophthalmology platform in Central Europe with strong growth ambitions changing how people access eye care.
We operate a sophisticated B2B2C business model partnering with opticians who offer our services to their customers. We are present at over 570 optician locations and have screened over 190,000 people.
We have a dynamic, highly motivated, entrepreneurial team with interdisciplinary personalities from optics, ophthalmology, software and AI development, and strategy consulting who enjoy work and culture.
We offer a high degree of responsibility, opportunities to shape things, and direct collaboration with the founding team.
We have fun with a passionate international team that values effective collaboration and enjoys spending time together celebrating successes.
Flexible working hours Monday to Friday with the possibility to work from home.
We subsidize your Wellbeing & Mental Health membership in Wellpass with the maximum amount.
Competitive salary package.

About Ocumeda

Ocumeda is a teleophthalmology scale-up offering low-threshold eye check-ups in collaboration with opticians.
We prevent vision loss and blindness through simple and fast eye check-ups. Through our highly standardized teleophthalmological evaluation, we provide the best possible medical quality – regardless of location.
We are proud of our interdisciplinary team with the highest medical standards. Together, we work on our vision to avoid unnecessary blindness. If meaningful work in an interdisciplinary team is important to you, we look forward to hearing from you.

How to apply

How to Apply

We appreciate your interest in Ocumeda. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at [email protected].