Product Manager Role Overview

Key Responsibilities

• Collaborate with peers on the product roadmap executing vision and corporate strategy set by senior leadership.
• Develop strong relationships with internal partners and multidisciplinary teams including design, engineering, operations, and marketing to develop integrated software solutions that delight customers.
• Participate in and/or lead user feedback sessions for early feedback on new features before development.
• Translate complex user, clinical, business, and market demands into well-defined product requirements and lead discussions during scrum sessions.
• Prioritize product backlog to align with strategic objectives.
• Act as a subject matter expert ensuring cohesive communication and alignment across teams.
• Develop visual deliverables to convey concepts and support operations and marketing teams with product launches and communications.
• Establish and monitor success metrics for product performance.
• Stay informed about industry trends to maintain competitive edge.
• Promote product visibility and impact across organizational departments.

Product Strategy Details

• Strategic Planning: Collaborate with senior leadership and industry experts to translate company strategy into product strategy using research, competitive analysis, digital health trends, and clinical/technological advancements.
• Opportunity Capture: Identify, organize, and prioritize product enhancement opportunities incorporating feedback.
• Prioritization and Roadmaps: Develop and maintain prioritization framework, create and manage annual product roadmaps with leadership alignment and buy-in.
• Delivery: Responsible for delivering product roadmap timelines and commitments based on assigned OKRs.

Product Discovery, Design, and User Research

• Product Planning: Develop and communicate quarterly and sprint-level plans to the product development team providing clarity and excitement.
• Backlog Management: Manage development backlog balancing new features, improvements, technical debt, infrastructure work, and bug fixes.
• Product Ownership: Guide development team as product owner using storytelling and clear specifications.
• Quality Assurance: Engage with developers during Show & Tell to ensure product quality.
• Process Improvement: Implement systems for daily management of product work including feedback collection and prioritization.

Product Growth, Marketing, Analytics, and Metrics

• Sales, Operations, and Marketing Support: Provide product information supporting internal and client-facing activities and content reviews.
• Product Communications: Maintain product communications tools until responsibility is handed to Marketing.
• Analytics and Reporting: Support Engineering in maintaining customer data warehouse, product analytics tooling, deliver KPIs reports, track product launch impacts, analyze user flows and monitor product usage.

Required Skills

• Exceptional communication skills to explain complex concepts to diverse audiences.
• Active listening, insightful questioning, and translating information to actionable requirements.
• Ability to build relationships and lead through influence in a matrixed organization.
• Highly organized, capable of managing multiple projects and driving roadmap execution.
• Strong project management skills breaking down complex projects into milestones.
• Deep technical and analytical expertise with problem-solving mindset.
• Proficient in technical intricacies and systems thinking.
• Collaborative with effective stakeholder influence.
• Experience partnering with external clients maintaining company reputation.
• Ethical, humble, values teamwork and consensus-building, decisive when needed.
• High accountability and timely task completion.
• Strong negotiation and conflict resolution skills.
• Thrives in complex, ambiguous environments with creativity and resilience.
• Effective change management and prioritization adaptation.

Minimum Qualifications

• Bachelor's degree or equivalent in technical, scientific, or quantitative field.
• 5+ years of product management experience, preferably in healthcare IT, biotechnology, or software; oncology experience a plus.
• User-centric mindset with empathy for vulnerable patient populations and supporting professionals.
• Proven ability to deliver exceptional software solutions.
• Strong background in Agile methodologies and software project management lifecycle.
• Leadership skills and ability to influence cross-functional teams.
• Excellent written, verbal communication skills and ability to convey technical topics to non-technical audiences.
• Strong multi-project and stakeholder management delivering quality products/features on time.
• Understanding healthcare industry data interoperability standards and IT security best practices.
• Risk identification and mitigation experience in healthcare product development and deployment.
• Experience with tools like Jira, Product Board, Miro, Slack, Figma, Mixpanel, and Google Suite.

Preferred Qualifications

• Experience with enterprise software or business-critical systems.
• Experience managing complex technology projects, ideally in start-ups or scale-ups.
• Ability to align product strategy with business strategy.
• Experience conducting and analyzing user research.
• Competitor analyses and product performance analytics experience.
• Experience with Electronic Health Records (EHR) and GenAI products.
• Experience with CRM/email tools like Stripo and customer.io, and design platforms like Canva.
• Experience leveraging AI platforms such as Notion, Loveable, Gemini, NotebookLM, ChatGPT, etc., for product discovery and management.

Benefits

• 24 days PTO plus federal holidays
• Your birthday off
• 20 days working remotely from anywhere globally

Company Culture and Contact