Product Specialist
Remote, Anywhere
Full time
👋 Who are we?
Nordhealth’s mission is to build software that improves the daily lives of healthcare professionals. We build software that empowers veterinary and therapy professionals to provide the best possible care experiences to their patients. Our products are used daily by over 55,000 professionals in clinics and hospitals across 30+ countries. We excel with 20+ years of experience in healthcare and veterinary software.
We understand that talent comes from everywhere and anywhere. The greater our diversity, the better the products we deliver. That’s why we are a remote-first company, headquartered in Helsinki, Finland, with all ~400 employees working either remotely or from collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in our other markets too, especially in Europe and North America (more at our website nordhealth.com.)
Creating great products is at our very core, but it’s the people who make companies great, not the other way around. We spend more time with our co-workers than anyone else in our lives. Being part of an exceptional team is not only important for your personal mindfulness but key for your professional progression.
About the role
We are seeking a dedicated individual for a role that centers around Provet Cloud, our cloud-based veterinary practice management software (https://www.provet.cloud/). Provet Cloud is designed to help veterinary practitioners save time so they can devote more attention to caring for their patients and to make managing a veterinary practice more efficient and simpler. It offers features for appointment scheduling, electronic medical records, inventory management, billing, and communication within the veterinary team.
We’re now looking for a Product Specialist to support our growth. The Product Specialist that we look for is an industry expert now focused on product development, using their training and knowledge as a domain-specific professional to ensure our products and features are built with the clearest possible understanding of the customer experience. This is a unique opportunity to join our team and contribute to enhancing the efficiency and simplicity of veterinary practice management through Provet Cloud! 🚀
Your key responsibilities include:
The Product Specialist plays a key role in helping our company remain competitive in the market by working closely with researchers to uncover better insights into how our product is used and with product teams to ensure that development efforts comprehensively address customer needs and market requirements.
Additionally, the Product Specialist uses their deep understanding of the veterinary industry and of the features, functionality, and capabilities of the company's product offerings to help train internal teams and external partners and customers on the product's features and benefits.
In this role, you will also
- Conduct product presentations and demonstrations to educate prospective and current priority customers, directly or at industry events.
- Support product and feature launches by contributing to the creation of documentation, the development of launch plans, and assisting in product marketing efforts.
- Support the company and teams in staying up-to-date with changes in veterinary legislation across the markets we operate in to ensure the product meets legal requirements.
What will help you to be successful in this role?
For this role, we are only proceeding with candidates with a Veterinary degree and previous experience working in a clinical role. Maybe you’ve also worked in a fast growing, global SaaS company?
In addition, our humble wish would be that you hold excellent verbal and written communication skills in English
- a technical mindset and competence with a passion for training others
- the aptitude to learn new software quickly
- immaculate attention to detail and organization
What’s in it for you?
At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive our collaboration. Nordhealth operates in a rapidly changing healthcare field worldwide, and we are seeking colleagues who would be eager to be part of it.
In addition, we offer:
- The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare
- Competitive compensation and benefits
- Learning and professional growth opportunities
- Talented colleagues from around the world
If you enjoy working in a fast-growing and international environment with the possibility to make an impact, this might be the perfect job for you.
How to apply
Apply here: https://careers.nordhealth.com/jobs/3716246-product-specialist