Client Partnerships Manager (m/f/d)
Posted on November 23, 2025 (about 3 hours ago)
Who we are looking for
We're seeking a relationship-building champion as Client Relationships Manager who thrives in project management and wants to celebrate client success stories. You'll play a crucial role in onboarding new clients and ensuring they unlock the full potential of our platform.
This position is a full-time role (40 hours per week) and is 100% remote.
Your mission
Client Onboarding: Be the friendly and confident face that welcomes new pharmaceutical clients into our world. You'll manage smooth, engaging onboarding experiences that set everyone up for success from day one.
Project Success Management: Guide exciting projects from start to finish, celebrating milestones along the way and ensuring our clients are thrilled with the process. Think problem-solving meets relationship building.
Account Management: Become the go-to person your clients genuinely look forward to hearing from. You'll be their trusted advisor, growth partner, and biggest advocate.
Cross-functional Project Management: Work with our amazing internal teams (seriously, they're great) to deliver seamless experiences and innovative solutions.
Performance Monitoring: Keep track of all the progress and celebrate those wins - both big and small - with metrics that matter.
Your background
Must-Haves:
- Experience: 2-4 years of hands-on experience working with pharmaceutical clients
- Multitasking: You are able to manage multiple stakeholders and projects at the same time
- Bilingual superpowers: You are fluent in German and English to connect with diverse stakeholders
- Service-first mindset: You genuinely care about making projects successful and clients happy
- Eagle-eye attention to detail: Because precision matters in everything we do
- Communication skills: You can chat with C-suite executives and make it feel effortless
- Tech savvy: You are well informed and interested in using modern technology
- Resident in and right to work in the EU.
- Bachelor's degree in Business, Life Sciences, or related field (or equivalent real-world experience)
- Experience with CRM tools (i.e. Hubspot, Salesforce)
- Experience in SaaS onboarding
- Experience in presenting to clients
Why us?
Top Tech company in Digital Health: A dynamic, high-growth environment where everyone in the team depends on each other's performance. You can see your impact. We learn and develop quickly.
100% remote with best IT equipment: We work 100% remotely, meet regularly for special team events and team offsite weeks, for example in Tuscany, the Alps, or Mallorca. You will receive a Mac computer so that you are already technically up to speed.
True impact in healthcare: What we are building with our brite platform is unique worldwide, ambitious, and could have a huge impact on billions of people who are ill or interested in health.
International team: We are 14 nationalities working across Europe. We bring different mentalities and cultures with us, but we are all aligned towards our grand vision. We've got your back and celebrate each other's victories.
Growth opportunities: We invest in your development because your success drives our success.
100% remote with best IT equipment: We work 100% remotely, meet regularly for special team events and team offsite weeks, for example in Tuscany, the Alps, or Mallorca. You will receive a Mac computer so that you are already technically up to speed.
True impact in healthcare: What we are building with our brite platform is unique worldwide, ambitious, and could have a huge impact on billions of people who are ill or interested in health.
International team: We are 14 nationalities working across Europe. We bring different mentalities and cultures with us, but we are all aligned towards our grand vision. We've got your back and celebrate each other's victories.
Growth opportunities: We invest in your development because your success drives our success.
About us
XO Life is developing the meta platform brite designed for patients, healthcare representatives and pharmaceutical companies to interact regarding everyday care. Currently, patients mainly consult platforms like Google, Facebook, and Instagram for information search and social exchange due to the lack of a dedicated, highly engaging health platform. Our mission: Our brite platform is there to enable all pharma companies but also healthcare institutes to offer their patients a state-of-the-art digital product or therapy companion. This all-in-one platform eliminates the need for patients to download a new app for every new drug or treatment, but to have a super health app for self management. XO Life is recognized as a leading Digital Health Scaleup in Germany and Europe and a top tech newcomer by the German Federal Ministry of Economics and Technology. We work with 30+ pharma manufacturers, spanning from market leaders, SMEs, and RX, OTC, and Medical Device manufacturers across over 30 indications. Building on this success, we're also expanding the platform internationally. If this sounds exciting to you and you want to be part of this great vision, please apply below and join us in our mission to improve the lives of millions of patients globally!
Join our team – we’re excited to meet you!
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