Customer Service and Call Center Associate
Posted on November 03, 2025 (4 minutes ago)
Customer Service and Call Center
Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. We need friendly, helpful associates in our Customer Service and Call Centers. You'll answer questions, provide up-to-date information, and address concerns—all with the utmost sense of care.
What You'll Do
You make a customer feel heard, that their concerns matter, and that you’ll do your best to meet their needs.
You can navigate a tough situation with a calm, level head. You know just what to do in the heat of the moment.
You work well under pressure, taking on each obstacle one at a time, prioritizing and re-prioritizing as you go.
Featured Roles
- Service Desk Associate: Resolve customer issues and concerns.
- Store Customer Service Manager: Supervise customer service associates.
- Customer Care Center Agent: Deescalate and resolve customer issues.
- Customer Care Center Coordinator: Generate forecasts to fulfill staffing needs.
- Customer Care Center Director: Provide strategic direction for department.
Workplace Location
Various Walmart Customer Service and Call Center locations around the country including Bentonville, Arkansas and other satellite offices.
About Walmart
Walmart is committed to equal opportunity employment and values diversity, inclusion, and belonging. They participate in E-Verify and provide sponsorship for work visas for certain positions.
How to Apply
You can view all current openings related to Customer Service and Call Center roles on Walmart's career site under the Customer Service and Call Center department page: See All Openings
Additional Information
International candidates may be eligible for sponsorship for work visas and legal permanent residence for certain professional or specialized management positions. Walmart participates in E-Verify and complies with the Immigration Reform and Control Act (IRCA).