About voize
At voize, we are revolutionizing the care industry with AI: Care workers simply speak their documentation into their smartphone, and our AI automatically generates the correct entries. This saves each care professional an average of 39 minutes per day, improves documentation quality, and makes their workday significantly more efficient and enjoyable.
voize is Y Combinator-funded, used in over 600 senior care facilities, and has grown 100% in the last 90 days. Customers save over 3.5 million hours annually, focusing more on people instead of paperwork.
Using proprietary voize AI, voize transforms the healthcare industry and holds potential across multiple industries, from healthcare to inspections. The team combines cutting-edge technology with social impact.
Your Mission: Drive product activation through training
As an Onboarding Manager - Connext Vivendi/Medifox DAN, you will deliver dynamic and engaging training sessions, both online and onsite, ensuring caregivers understand how to maximize the value of voize's AI-powered solution. You will inspire and empower groups of 10-15 caregivers to embrace technology and improve their documentation workflow, leveraging your caregiving experience.
Your Daily Business – No two days are alike
- Deliver impactful training: Conduct online and onsite training sessions for caregivers to ensure product understanding and user confidence.
- Lead Train the Trainer sessions: Empower voize coaches and senior users at client locations to lead their own training groups.
- Monitor adoption: Track user progress and identify low engagement areas, adapting training content and strategies to drive adoption.
- Provide real-time support: Address challenges, answer questions, and collaborate with support teams to resolve issues.
- Continuous improvement: Collect feedback from sessions, refine materials, and enhance onboarding processes.
- Onsite visits: Conduct visits to customers with low adoption to re-engage and provide tailored support in person.
Your Skillset – What You Bring To The Table
- Proven experience with Connext Vivendi, Medifox DAN, or similar senior-care documentation systems, understanding documentation processes.
- Strong communication skills: Clear and empathetic presentation making complex topics accessible to non-technical users.
- Passion for training and coaching: Experience delivering training or mentoring, ideally in healthcare or caregiving contexts.
- Technical affinity: Comfortable with technology, quick software learner, capable of teaching others effectively.
- Fluent in German (C2) and good English skills.
- Willingness to travel 2-3 times a week to onboard customers (preferably Berlin, Munich, Cologne, or Frankfurt).
Success Mindset at voize
- Empathetic educator: Teach with patience and clarity, making transitions effortless.
- Adaptable and proactive: Quickly assess and adjust training approaches to meet diverse needs.
- Problem solver: Identify adoption barriers and collaborate with support teams to help users succeed.
- Collaborative spirit: Partner across Support, Product, and Customer Success for outstanding onboarding.
Growing together – What to Expect at voize
- Become a co-creator of success with virtual stock options.
- Remote work with office based in Berlin.
- Flexible working hours for efficient productivity.
- Access to learning platforms like Blinkist and Audible.
- Open culture with regular work weeks and team events.
- Fast-growing startup environment with diverse challenges for rapid personal growth.
- Make a real impact helping reduce workload for healthcare professionals.
- Free Germany transport ticket and Urban Sports Club membership.
- 30 days of vacation plus birthday off.
Application
Apply now! We look forward to your application and meeting you regardless of your background.