1. Digital Health Jobs
  2. Una Health

Customer Success Manager

Posted on June 26, 2025 (about 15 hours ago)

Job description

Company Overview

Una Health is a company with a clear mission to tackle the growing challenge of metabolic diseases.
We combine the latest medical research, data science, biosensor technology, and human-centered design to enable sustainable behavior changes and improve health outcomes. We are developing the first medically certified digital therapy that sustainably addresses metabolic disorders through precision nutrition.
We are supported by renowned investors such as Food Labs, Plug and Play, and DART Labs, as well as the founders of mySugr/9amHealth and Ada Health.
We are a fast-growing, remote-first team, currently launching our solution to the market. You have the opportunity to shape the company's direction from the start.

Tasks

We are looking for a highly motivated and dedicated sales professional to work full-time (40 hours per week). This position is ideal for young, motivated individuals who want to acquire knowledge and contribute to the development of digital medicine. The job is commission-based and offers you the exciting opportunity to earn bonuses through your success and increase your income!
  • From the first phone contact, you accompany users through the steps to access the Una program, enabling them to control their diabetes
  • You keep your sales targets in view and are motivated to regularly exceed them
  • You advise patients on content-related and technical questions about our digital therapy to facilitate their access to the program
  • You collect feedback and motivate users to continue using our program to further improve their health
  • You take care of your pipeline, including maintaining data and cleanliness of the CRM system
  • You work closely with your team and other related departments (Commercial, Marketing, Product, etc.)

Qualifications

  • Excellent written and oral communication skills
  • Native German and fluent English
  • Highly motivated and positive attitude
  • Diligence and willingness to take initiative describe you 100%
  • Flexible, adaptable, and ready for the changes that come with working in a startup
  • You perform your tasks in a structured way and have a good eye for detail
  • You have a pronounced technical affinity
  • You are eager to develop yourself and deepen your knowledge and skills

Benefits

The opportunity to address one of the world's biggest health problems
An attractive salary package with a very appealing commission structure
Completely remote work environment
Healthy work-life balance and flexible working hours
Personal growth and training budget
International team
A network of inspiring colleagues within the Atlantic Labs network
Note: If you believe you have the potential but do not fulfill every single point of the job description, we encourage you to apply and talk to us to see if you are a good fit.

How to apply

How to Apply

Please apply via the provided platform link on the job posting page.