Principal Product Manager, Coach Workflow
Posted on September 24, 2025 (about 3 hours ago)
Twin Health
At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
We start by building a dynamic model of each person's metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
Working here
Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights Digital Health 150, and named one of Newsweeks Top Most Loved Workplaceae.
With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
Join us as we reinvent the standard of care in metabolic health.
Opportunity
We are looking for a Principal Product Manager, Coach Workflow to lead the development of Twins clinical platform, which powers the day-to-day workflows of health coaches. This platform is critical to enabling our health coaches to deliver personalized, high-quality care to Twins members at scale. In this role, you will drive the creation of AI-powered tools, coach workflows, and decision support features that help health coaches work more efficiently, stay informed, and focus on what matters most: improving patient outcomes.
Youll work closely with design, engineering, data science, and stakeholders to identify high-impact opportunities, prioritize solutions that meet real-world clinical needs, and ensure strong alignment across teams. This is an ideal opportunity for a strategic, user-centered product leader passionate about transforming healthcare through technology.
Responsibilities
- Own the strategy, roadmap, and execution for Twins clinical platform, enabling health coaches to deliver effective, personalized care through optimized workflows.
- Design and deliver AI-powered features and intelligent workflows that support clinical decision-making, optimize care coordination, and improve efficiency for coaches and the broader care team.
- Develop a learning system that captures and operationalizes best practices from top-performing coaches into AI-driven features.
- Collaborate closely with clinical stakeholders, particularly health coaches, to deeply understand user needs, pain points, and operational workflows.
- Translate clinical requirements into detailed product specifications, user stories, and Jira tickets for implementation.
- Partner with Product Design to create intuitive, role-specific user experiences that integrate seamlessly into clinical routines for coaches and other care team members.
- Lead cross-functional agile teams including engineering, design, data science, and QA through all stages of the product lifecycle, from ideation to launch and iteration.
- Define and track success metrics to measure impact on clinical performance, care quality, and patient outcomes, with a focus on coach effectiveness.
- Work closely with AI/ML teams to ensure technical solutions are interpretable, clinically safe, and effectively integrated into coaching workflows.
Qualifications
- 8+ years of product management experience, ideally in healthcare technology, clinical platforms, or coach workflow tools.
- Experience designing and launching products for care teams, including physicians, coaches, nurses, or other allied health professionals.
- Proven ability to build complex workflow tools and AI-integrated features, including experience with Generative AI, that support high-stakes decision-making in regulated environments.
- Strong understanding of clinical operations, healthcare delivery models, and the needs of multidisciplinary care teams, with a specific focus on health coaching workflows.
- Experience with Electronic Medical Record (EMR) systems, clinical documentation tools, or care coordination platforms is a strong plus.
Compensation and Benefits
The compensation range for this position is $180,000-$200,000 annually.
Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin.
- A competitive compensation package in line with leading technology companies
- A remote and accomplished global team
- Opportunity for equity participation
- Unlimited vacation with manager approval
- 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
- 100% Employer-sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
- 401k retirement savings plan
Apply for this job
You can apply for the Principal Product Manager, Coach Workflow position at Twin Health by submitting your application through the provided application form on the job post page or by clicking the 'Apply' button to start the application process. Make sure to prepare your resume/CV, cover letter, and any other required information. The application form requires personal details such as name, email, phone, and additional questions about experience and preferences regarding travel and work authorization sponsorship.
Note that the finalist for this role will need to travel in person to the Mountain View, CA office for the final interview.