Inside Sales Specialist (Health Counselor)
Posted on September 24, 2025 (about 3 hours ago)
Company Overview
Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes and obesity with a new standard of care, applying AI Digital Twin technology exclusively toward metabolic health. They build a dynamic model of each person's metabolism using data from CGMs, smartwatches, and meal logs, guiding members to better health and reduced medication.
Work Environment
The team is passionate, talented, and united by a shared purpose to improve metabolic health. Twin Health has been recognized for innovation and culture, including awards and significant funding rounds. They aim to create the most impactful digital health company in the world.
Job Location and Shifts
Work from office in Bangalore or Chennai. General work shift with rotational weekly offs (one per week).
Job Role
The Inside Sales Specialist (Health Counselor) will contribute to generating sales, closing deals, and maintaining strong customer relationships. They must be excellent communicators comfortable with phone, email, WhatsApp, handling complaints and doubts. The goal is to grow the company by bringing in customers and developing business.
Responsibilities
- Contact potential and existing customers about products.
- Answer product and company questions.
- Understand customer requirements and close sales.
- Update customer information in the database.
- Process orders accurately.
- Source prospect customer data online and offline.
- Handle grievances to preserve company reputation.
- Keep records of calls and sales, noting useful CRM information.
Requirements
- Proven experience as Inside Sales Executive or sales/customer service role.
- Proven track record of meeting sales quotas.
- Good knowledge of relevant programs (preferably in health sector) and telephone systems.
- Ability to learn about and explain products to prospects.
- Excellent English knowledge (Compulsory), Hindi and regional languages preferred.
- Strong communication and interpersonal skills.
- Ability to handle rejection and remain cool-tempered.
- Outstanding negotiation skills and complaint resolution ability.
How to Apply
Application is through the provided application form on the job portal, requiring first name, last name, email, phone, and resume/CV. Applicants can autofill with Greenhouse or submit manually.