About the role:
Work closely with customers to deploy, configure, and optimize SuperDial’s AI-driven solutions.
Develop and implement custom integrations, ensuring seamless interoperability with existing systems.
Act as a technical advisor, troubleshooting and resolving implementation challenges in real-time.
Collaborate with engineering and product teams to refine and enhance the platform based on customer feedback.
Automate deployment, monitoring, and maintenance workflows to improve efficiency and scalability.
Serve as a bridge between customers and internal teams, ensuring a smooth feedback loop for product development.
About You:
3+ years of experience in software engineering, solutions engineering, or a similar hands-on technical role.
Strong proficiency in Python, SQL, and API integration techniques (REST, gRPC, GraphQL).
Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).
Ability to debug, optimize, and improve system performance in production environments.
Excellent problem-solving skills, with a customer-first mindset and strong communication abilities.
Willingness to travel occasionally for high-impact customer deployments (as needed).
Preferred Qualifications:
Experience with EHR systems (e.g., Epic, Cerner, Meditech, Athenahealth, etc) and healthcare data standards (FHIR, HL7, CDA).
You have experience with real-time data processing, AI/ML integration, or workflow automation.
You’ve built tools to enhance developer productivity and system observability.
What’s in it for you?
A highly dynamic role where you’ll work closely with both customers and internal teams.
The opportunity to make a direct impact on healthcare AI adoption and deployment.
Competitive salary, equity options, and benefits, including health, dental, and vision coverage.
Who we are:
SuperDial is revolutionizing AI in healthcare by delivering cutting-edge solutions that streamline revenue cycle management. We bridge the gap between AI innovation and real-world healthcare operations. Join us and help shape the future of AI deployment in the industry!
The base salary for this role ranges from $100,000 to $140,000, depending on experience, skill set, and fit. We also offer equity and benefits as part of our total compensation package. Final offers may vary based on experience and qualifications - we’re always open to exceptional talent.
How to apply
Please apply online through the SuperDial job portal at the application page.