Director of Virtual Care Delivery
Posted on March 27, 2026 (about 2 months ago)
This job post is archived - the company is no longer hiring for this position.
Check out other job posts of this company here!Director of Virtual Care Delivery
The Director of Virtual Care Delivery is responsible for oversight and management of clinical care across the company's virtual care organization. This leader supervises a multidisciplinary care team, ensures consistent delivery of high-quality patient care, recruits and manages a high-performance team, and leads implementation of evidence-based clinical protocols across programs.
This role reports into the Chief Operating Officer organization and focuses on clinical team performance, care delivery standards, clinician supervision, patient outcomes, and operational excellence, aligning services with evidence-based lifestyle medicine practices.
Key Responsibilities
Clinical Leadership
- Lead and manage day-to-day operations of the multidisciplinary Care Team, including registered dietitians, nurses, LCSWs, and other clinicians.
- Partner with the Chief Medical Officer to develop and refine clinical programs to improve patient outcomes and program effectiveness.
- Ensure clinical care is delivered according to established protocols, consistent care pathways, and evidence-based standards.
- Monitor clinical workload, staffing levels, and scheduling to ensure appropriate patient access and continuity of care, efficiency in utilization, service levels and response times, and patient satisfaction.
- Support research, program evaluation, and evidence generation when applicable.
- Provide clinical support for external calls with existing and potential partners.
Team Management & Development
- Recruit, train, mentor, and evaluate clinical team members in partnership with clinical supervisors.
- Establish clear roles, responsibilities, and performance expectations while promoting professional development and high standards of clinical practice.
- Create a culture of quality and continuous improvement through regular clinical supervision, case reviews, and team meetings.
- Foster a collaborative, multidisciplinary, mission-driven team culture focused on patient engagement, care quality, and outcomes.
Outcomes & Quality Improvement
- Track clinical outcomes and key performance indicators.
- Monitor clinical documentation, care plans, and patient interactions to ensure Clinical Services operates in accordance with regulatory requirements, telehealth standards, and other state or federal guidelines.
- Lead initiatives to improve patient engagement, adherence, and health outcomes.
Consistent Care Delivery
- Develop and maintain standard operating procedures (SOPs) for clinical services and care delivery workflows in partnership with clinical operations leadership.
- Partner with operations leadership to optimize clinical capacity, scheduling, and service efficiency.
- Identify gaps and implement improvements to strengthen the delivery of virtual clinical services.
Requirements
- Advanced clinical degree (e.g., NP, PA, RD/RDN, RN, LCSW, or equivalent) with active U.S. licensure.
- 10+ years of clinical experience, including leadership or supervisory experience.
- Bachelor’s degree required; Master’s degree preferred.
- Experience overseeing multidisciplinary clinical teams.
- Experience leading and scaling clinical operations in digital health, telehealth, or virtual care organizations.
- Experience with gastrointestinal (GI) and/or metabolic conditions is a plus.
- Demonstrated willingness to go above and beyond normal responsibilities to provide excellent care.
- Excellent interpersonal communication and problem-solving skills.
- Experience in lifestyle medicine, preventive health, chronic disease management, or population health.
- Experience and ability to thrive in a fast-paced, high-growth environment.
- Strong personal computing skills; remote work experience preferred.
Key Competencies
- Clinical services leadership
- Multidisciplinary team supervision
- Virtual care operations
- Lifestyle medicine expertise
- Clinical quality and compliance
- Patient-centered care delivery
Compensation & Benefits
Salary range: $140,000 - $150,000 per year. Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, professional development, and entrepreneurial opportunities. Salvo is committed to diversity and is an equal opportunity employer.
About Salvo
Salvo focuses on chronic gut and metabolic health, delivering multidisciplinary virtual care to patients through partnerships with community specialty practices, particularly GI and hepatology clinics across the U.S. Each patient is assigned a whole-patient care team and offered app-based, continuous care using Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). These services are covered by most patients' insurance, including Medicare and commercial plans.
Salvo's care teams include registered dietitians, nurses, and therapist/social workers for personalized, multi-month care journeys. Salvo has partnered with over 700 GI physicians and has raised a Series A investment round from leading healthcare investors.
Recruiting Notice
Salvo may use artificial intelligence (AI) tools to support parts of the hiring process (e.g., reviewing applications, analyzing resumes, or assessing responses). These tools assist the recruitment team but do not replace human judgment; final hiring decisions are made by humans.
How to Apply
To apply for this role, please use the Salvo Health application page: https://jobs.lever.co/salvohealth/a9039afd-5ac6-45a1-90d8-5aaa78d351d5/apply
Application Details
Click the link above to submit your application and materials. For more information about Salvo, visit http://salvohealth.com.