Care Manager
Salvo is looking for an experienced Nurse to support our chronic disease patients. In this role, you’ll be a key contributor to the management and delivery of our care program, working closely with patients, registered dietitians, and partner physicians to provide best-in-class care. You will use your medical knowledge and product expertise to help members navigate Salvo Health, assisting in medical and administrative tasks and helping shape how we build and scale our product and processes. Our ideal candidate enjoys the challenges of an early-stage startup, is eager to learn, process-oriented, and has a patient-first mindset.
What You Will do:
- Provide exceptional care, disease management and health education to patients.
- Support goal setting for individual patients asynchronously to help them better manage their chronic conditions.
- Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors.
- Help clients understand their motivations and create behavior change plans.
- Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change.
- Coordinate with other clinical team members to provide an exceptional patient experience.
- Develop and maintain professional, support-oriented working relationships with patients and team members.
- Create and distribute health education materials to individual members as necessary.
- Work with a cross-functional product team to develop and constantly improve our in-app patient experience.
Qualifications:
- 2+ years of experience as a Licensed Practical Nurse or any Nursing license.
- 2+ years of experience in patient-facing or customer-facing roles.
- Compact state license required; additional licensing may be needed.
- Bilingual (Spanish speaking) a plus.
- Excellent customer relation skills, as well as written and verbal communication skills.
- Knowledge of medical terminology and proficiency with general medical office procedures.
- Familiarity with digital applications like Slack, Coda, Google Workspace, etc.
- Strong analytical and proactive problem solving skills.
- Self-motivated, results-oriented and strategic thinker.
- Personal passion for health and wellness topics.
- Must be authorized to work in the United States.
- Experience working in telehealth or healthcare startup environment preferred.
- Bonus: Experience working in GI, weight management, and/or with anti-obesity medications such as GLP-1s.
Compensation:
$25 - $26 an hour.
About Salvo Health:
Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Patients are assigned a whole-patient care team and have seven day a week access to app-based care, using Remote Patient Monitoring (RPM) to bill under the patient’s insurance. Salvo delivers interdisciplinary wraparound care in partnership with the patient’s existing local doctor.
Salvo is backed by leading health care investors and draws on expertise from board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed evidence-based protocols for a personalized, multi-month journey to better health.
Salvo offers competitive pay and health benefits, a remote work environment, flexible time-off, professional development opportunities, and a mission-driven culture focused on innovation and empathy.
Salvo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
How to Apply
To apply for this role, please use the application link provided on the job page.
Application Link
Apply here: https://jobs.lever.co/salvohealth/b297b93c-1c96-4814-a34f-88f19b87f651/apply