Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. At Sage we've built a more modern way of understanding when older adults need help, including methods for residents to alert caregivers when in need of help, and corresponding software for caregivers to triage response.

Sage is a small, tight team of ambitious, multi-disciplinary entrepreneurs. We are a software-enabled, mission-driven company, and are focused only on the problems that are central to achieving that mission. At Sage, we work hard and fast but also know that to build a truly important company, we need to treat our work as a marathon, and not a sprint. The journey matters.

The Product Operations Manager is responsible for ensuring that Sage products can be successfully activated, deployed, and scaled across clients. This role sits at the intersection of Product, Engineering, Implementation, and Client Success. The Product Operations Manager will define the processes that enable product activation, support complex client launches, ensure internal teams are trained on product workflows, and monitor product performance once deployed.

They will serve as the internal point of contact for high-priority activations such as EHR integrations and other complex product launches. This role will also work closely with Product and Engineering teams to improve internal tools and workflows that support product activation and operational scale.

Our headquarters are located in New York City's Union Square. We believe in cross team collaboration. While we take our mission seriously, we don't take ourselves too seriously. We offer office lunch and a fully stocked snack bar. While we are an in-office culture, we allow up to 2 remote days per week.

Our benefits package includes competitive base compensation along with stock options. The expected annual salary range for this role is $165,000 to $200,000 USD, depending upon job level, expertise, and qualifications. We provide fully-paid health and dental insurance coverage for employees, vision insurance, membership to premium primary and urgent care, online medical health providers, a take-as-you-need time off policy, 7 paid holidays and a company-wide winter break during the holidays.

Sage is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sage makes hiring decisions based solely on qualifications, merit, and business needs at the time.