Head of Strategic Programs, SNF
Posted on July 13, 2026 (about 1 hour ago)
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living facilities. Falls are the leading cause of injury-related death among adults over 65. Sage has built modern solutions for detecting when older adults need help, methods for residents to alert caregivers, and software for caregivers to triage responses. The company is mission-driven and focused on creating products that client counterparts love.
About this Role
Were hiring a Head of Strategic Programs to scale the Skilled Nursing (SNF) business from early traction to repeatable growth. This cross-functional role sits at the intersection of Product, Sales, and Operations and partners closely with the GM to drive execution across pilots, rollouts, and strategic initiatives. The role requires hands-on execution, customer engagement, and shaping strategy to turn deployments into scalable models for selling, delivering, and expanding the product.
Responsibilities
Own Pilot Program Execution
- Lead execution across pilots, enterprise rollouts, and high-priority initiatives
- Establish operating cadence to drive accountability, speed, and cross-functional alignment
- Track and deliver against key metrics including adoption, time-to-value, ROI, and customer satisfaction
- Identify and resolve risks to ensure successful deployments and strong customer outcomes
Enable Sales and Operations to Scale
- Partner with Sales and enterprise clients to design, scope, and deliver solutions tailored to complex SNF, CCRC and healthcare environments
- Build playbooks, tools, and processes that enable Sales to win and Operations to deliver excellence
- Translate early wins into clear, repeatable models for implementation and expansion
- Partner with GTM teams to refine positioning, sales motion, and expansion strategy
- Reduce friction across the customer lifecycle—from initial sale through ongoing delivery and expansion
- Support high-stakes client and prospect meetings, shaping solution design, implementation approach, and ROI narrative
Influence Product and Market Strategy
- Act as the voice of the customer, translating operational and clinical insight into product direction
- Partner closely with Product to shape roadmap, packaging, and positioning
- Identify gaps between product capabilities and market needs and drive solutions
- Ensure product evolution improves sellability, implementability, and measurable impact
Build Performance Infrastructure
- Develop dashboards and reporting that tie customer performance to revenue outcomes
- Translate data into clear, actionable insights for leadership and cross-functional teams
- Equip Sales and Customer teams with ROI narratives that support expansion
- Ensure real-time visibility into performance, risks, and growth opportunities
Qualifications
6–10 years of experience in business operations, strategy, consulting, or high-growth startups; experience in skilled nursing, post-acute care, or healthcare operations; a track record of driving cross-functional initiatives tied to revenue growth, deployment, or expansion; experience working with enterprise or multi-site customers in complex environments; experience navigating a highly-regulated industry (preferably healthcare); strong analytical, financial, and communication skills; comfort operating in client-facing settings and influencing senior stakeholders; ability to travel (~25% of the time).
Benefits and Pay
Headquarters are located in New York Citys Union Square. Sage offers an in-office culture with up to 2 remote days per week, office lunch, and a stocked snack bar. Benefits include competitive base compensation with stock options, fully-paid health and dental insurance, vision insurance, membership to premium primary and urgent care, online medical providers, a take-as-you-need time off policy, 7 paid holidays, and a company-wide winter break. The expected annual salary range for this role is $180,000 to $200,000 USD, depending on experience and interview performance.
EEO Statement
Sage is an equal opportunity employer committed to diversity and inclusion. The company prohibits discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws. This policy applies to all employment practices and Sage makes hiring decisions based on qualifications, merit, and business needs.
How to Apply
To apply for this role, click the "Apply" button on the job page and submit your application through Greenhouse. You may use Quick Apply with MyGreenhouse or complete the application form on the page.
Application Details
The form requires basic information (name, email, phone) and allows you to attach a resume/CV and cover letter. Accepted file types: pdf, doc, docx, txt, rtf. The application includes supplemental questions (e.g., authorization to work, visa sponsorship, commute availability) and required fields are indicated with an asterisk (*). Click "Submit application" to complete your submission.