Senior Technical Writer
Posted on January 21, 2026 (about 7 hours ago)
About Arine
Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.
Arine combines data science, machine learning, AI, and deep clinical expertise to deliver a patient-centric medication management platform (SaaS). The company focuses on identifying and improving medication therapies for complex patients, producing measurable health improvements and cost savings for customers.
Arine manages care for millions of lives across health plans and was recognized on the 2024 Inc. 5000 list.
The Role
Arine is seeking a highly motivated and skilled Senior Technical Writer to create and maintain clear, concise, and user-friendly documentation for our medication management platform. You will collaborate with product managers, engineers, clinicians, and support teams to translate complex technical and clinical concepts into effective documentation for diverse audiences.
Responsibilities
The Senior Technical Writer will:
- Develop and maintain technical documentation: knowledge base articles, user guides, API guides, reference manuals, configuration guides, tutorials, release notes, and micro training videos.
- Research and gather information from subject matter experts (product managers, engineers, clinical care team, customer support).
- Translate complex technical concepts into easy-to-understand language for non-technical users.
- Ensure documentation accuracy, consistency, and adherence to company style guides and standards.
- Design and create graphics (screenshots, diagrams) to illustrate technical concepts, process flows, and UI instructions.
- Collaborate with cross-functional teams to identify documentation needs and prioritize projects.
- Use various authoring tools and technologies, including generative AI, to create and publish documentation.
- Use analytics and user feedback to continuously improve documentation usability and clarity.
- Contribute to documentation process improvements, version control, and content lifecycle management.
Qualifications
Required qualifications include:
- Bachelor's degree in English, Journalism, Technical Communication, Computer Science, or a related field preferred.
- 7+ years of experience as a Technical Writer working on SaaS products, preferably in healthcare.
- Strong understanding of technical writing principles, structured authoring, content reuse, and information architecture.
- Proficiency with authoring tools and content management systems (e.g., MadCap Flare, ClickHelp, GitBook, Document360).
- Experience creating microlearning assets (short videos, tooltips).
- Excellent written and verbal communication skills and attention to detail.
- Ability to learn complex technical concepts quickly and convey them graphically and verbally; proficiency with graphics tools.
- Ability to work independently and as part of a team with strong organizational and time-management skills.
Preferred Qualifications
Preferred experience and assets:
- Experience with Agile development environments and tools, including Jira and Confluence.
- Experience with API documentation and related tools.
- Experience creating interactive training materials and with Document360.
- Familiarity with digital adoption platforms (WalkMe, WhatFix) and generative AI tools.
- Portfolio of writing samples demonstrating technical writing skills.
Perks & Salary
Joining Arine offers learning and growth opportunities, close collaboration with clinicians, engineers, software architects, and digital health entrepreneurs, and the chance to contribute to a fast-growing startup in healthcare.
The posted salary range for this position is $125,000 - $140,000 per year. This range represents the expected base salary and does not include other potential components of compensation (bonuses, equity, benefits).
Job Requirements & Information Security
Applicants must be eligible to live and work in the United States and able to pass a background check. All staff participate in Arine's Information Security Management Program, complete periodic training on Information Security Awareness and HIPAA guidelines, and maintain a secure working environment.
Arine is an equal opportunity employer committed to a diverse and inclusive workplace. Candidates from all backgrounds are encouraged to apply.
How to Apply
Apply using the "Apply" button on this job posting (Greenhouse application form). You will be asked to submit required information including resume/CV, LinkedIn profile, portfolio link, and responses to application questions.
Please ensure communications regarding job offers come from the arine.io domain; communications from other domains should be treated as spam.
Additional Notes
Arine does not accept unsolicited resumes from recruitment agencies; submissions without a prior written agreement will be considered property of Arine and no fee will be paid in the event of a hire.
Visit https://www.arine.io for more information about the company.