Popai is a healthcare technology company transforming care delivery with voice AI. Their platform processes care management calls with AI, capturing and acting upon critical information shared in thousands of monthly care coordination calls. This leads to standardized care, improved patient outcomes, and higher operational efficiency.

The Popai platform uncovers key aggregated insights from 100% of patient calls, enabling automated actions that elevate the patient care experience. It integrates into any call channel to process raw conversations with patients, clinicians, and community services, supporting multiple languages and medical terms with advanced AI.

Key benefits include supporting strategic decision making by replacing manual quality checks with aggregated call insights, accurate risk adjustment to improve documentation and care, improved quality performance by uncovering barriers in calls, standardized care journeys through organizational guidelines support, and reduced administrative burden allowing nursing teams to focus more on patient care.

Popai offers innovative solutions such as conversation visibility to explore calls content for insights, best practice adherence coaching to standardize care, automation of manual workflows through NLP-driven event identification, and timely interventions on rising risk to suggest next steps in real-time.

They empower care management teams, call centers, specialty care providers (cardiology, oncology, endocrinology, neurology), pharmacy teams, and scheduling & referral coordinators by streamlining care coordination, improving patient interactions, eliminating manual tasks, and supporting care pathways.