Popai is a company dedicated to transforming care delivery with voice AI technology. They focus on unlocking value from thousands of monthly care coordination calls by ensuring critical information shared in these calls is captured and acted upon. This leads to standardized care, improved patient outcomes, and higher operational efficiency.

Popai's AI-powered platform processes care management calls, uncovers key aggregated insights from 100% of patient calls, and enables easy automated actions to elevate the patient care experience. Their platform integrates AI with human data integration capabilities to bridge interoperability gaps and comprehensively process conversations with patients, clinicians, and community services.

The platform offers a real-time knowledge layer, visibility layer for clinical and operational insights, and an action layer that triggers workflows based on AI-identified events during conversations. It supports strategy, improves operational performance, reduces administrative burden, and standardizes care journeys.

Popai's benefits include supporting strategic decision-making through aggregated insights, improving risk adjustment and documentation accuracy, enhancing quality performance by identifying barriers voiced by patients, standardizing care journeys by empowering adherence to organizational guidelines, and reducing administrative burdens to allow nursing teams to focus more on patient care.

They provide tailored solutions to explore conversation visibility, ensure best practice adherence, automate manual workflows, and enable timely interventions on rising patient risks. Popai serves various healthcare teams including care management, call centers, specialty care, pharmacy, and scheduling and referrals teams, helping them streamline operations and improve patient interactions.

Popai aims to empower every patient touchpoint across teams with advanced AI-driven tools for effective and efficient care coordination and decision-making.