Popai Health builds AI solutions that process care coordination calls to capture critical information, uncover aggregated insights, and drive standardized, higher-quality patient care. The platform analyzes 100% of patient conversations, extracts clinical and operational signals, and ensures identified issues are acted upon to improve outcomes and efficiency.

Popai’s technology integrates into existing call channels and EHR workflows to reduce administrative burden, improve documentation and risk adjustment accuracy (HCC), and surface timely interventions. The product emphasizes real-time knowledge, mitigation of patient risks, and automated escalation and documentation to support care teams.

The offering includes visibility tools for aggregated call analytics, an AI integration layer that handles medical terminology and multiple languages, and an action layer that triggers automated workflows and coaching prompts. Popai serves care management teams, call centers, specialty care, pharmacies, and scheduling/referral operations, helping organizations scale best-practice adherence and support value-based care strategies.

Popai Health highlights security and compliance with SOC2 and HIPAA badges on its site, and encourages organizations to book calls to learn more about deployment and integrations.