Principal Product Manager-Prescription Operations
Posted on August 19, 2025 (21 days ago)
Company Overview
Founded in 2015, PHIL is a Series D health-tech startup that builds a platform interfacing between doctors, pharmacies, and patients to streamline the process of receiving prescriptions. It aims to innovate in a complex, archaic industry.
Phil’s B2B2C platform provides end-to-end prescription management and delivery services connecting patients, prescribers, pharmacies, and manufacturers. The platform enables affordable and timely access to medicine, helping more patients stay on their treatment plans longer and empowering pharma manufacturers for more innovation.
The team is made up of passionate individuals focused on creating an innovative healthcare platform emphasizing patient experience and overall human wellbeing.
Position Overview
PHIL seeks a Principal Product Manager to lead the strategic direction of their prescription fulfillment platform. This role owns the end-to-end product vision for prescription processing, filling, and delivery, working cross-functionally with Engineering, Design, Pharmacy Operations, and Fulfillment Partners. The position is crucial in product innovation, operational excellence, and patient impact.
Responsibilities
- Own and evolve the strategic roadmap for PHIL’s prescription operations platform, aligning technical capabilities with business priorities and patient needs
- Drive product thinking across internal and external operations, solving complex workflow challenges in pharmacy operations, partner fulfillment, and medication delivery
- Develop and champion new platform capabilities for expanded therapeutic categories and fulfillment models
- Set long-term success metrics and operational KPIs to ensure alignment with measurable outcomes
- Partner with senior stakeholders across Product, Engineering, Pharmacy, Partner Operations, and Commercial teams to define priorities and deliver value
- Lead discovery efforts and user research to identify inefficiencies and opportunities for improvements
- Mentor product team members to elevate product craft through thought leadership, strategic rigor, and operational depth
Qualifications
- 10+ years of product management experience, with at least 3 years owning operations-heavy platforms or internal tooling
- Proven ability to define and drive product strategy in complex, regulated, or mission-critical domains
- Success in leading cross-functional teams and aligning stakeholders with strategic product goals
- Strong fluency with data and metrics, including setting and managing product KPIs and operational SLAs
- Deep understanding of technical systems and collaboration with engineering teams
- Ability to influence senior leadership on product strategy and prioritization to optimize business outcomes
- Experience in healthcare, logistics, or fulfillment is a plus
- Passion for improving patient care through scalable systems design
Benefits
- Ground floor opportunity with a fast-growing health-tech startup
- Fully remote work environment
- Competitive compensation based on experience
- Full medical, dental, and vision benefits
- 401(k) contribution opportunity
PHIL Inc. is an equal-opportunity employer.
Compensation Range: $170,000 - $190,000
How to Apply
Join or sign in to LinkedIn to apply for the Principal Product Manager-Prescription Operations role at Phil, Inc.
You may also apply directly on the company website: Phil, Inc. application page.