Hotel Front Desk Representative
Posted on August 25, 2025 (about 7 hours ago)
About the hotel
The Comfort Inn located in Caldwell, Ohio.
Job Description
Responsible to attend to the needs of guests, especially during check-in and check-out processes.
Essential Job Functions
Be in required uniform including name tag, ear piece, and radio. Greet all guests. Provide information to guests about hotel policies, services, and amenities. Respond to guest requests, sell rooms to "walk-in" guests, enter/change reservations in the PMS system, post charges to guest accounts, process payments from guests, make necessary changes to guest accounts, inform housekeeping about room changes, listen and respond to guest complaints, operate and answer the phone, clean the front desk and surrounding areas, complete shift checklist, maintain daily logs, balance cash drawer, and stand for an 8-hour shift.
Additional Responsibilities
Maintain an attitude conducive to team growth, hospitality, and serving environment. Participate in further hospitality training and education. Perform any other duties assigned by the supervisor or general manager.
Benefits
Dental, vision, and life insurance, paid holidays, and Choice Hotel discounts.
How to Apply
You may also apply directly on the company website.