Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades. OneImaging is solving this with a concierge approach and a premium-quality radiology network of over 4,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. Our solution helps patients and families access essential radiology services at fair prices and without surprise bills, all while delivering immediate savings and ROI for employers and payers on every exam.

Support the Customer Success Manager in onboarding efforts across multiple implementation workstreams (benefit setup, data integration, reporting, billing, etc.)

Manage project plans, timelines, and milestones to ensure timely and accurate delivery

Participate in kickoff meetings and act as a liaison between internal teams and customer stakeholders

Serve as the primary point of contact and subject matter expert for health plan operational setup, including claims workflows, eligibility/PA file exchange, accumulator data, and claims billing

Coordinate with third-party partners such as UM vendors, TPAs, and PBMs to establish technical and operational connectivity

Translate payer-specific requirements into actionable implementation steps for internal teams

Obtain and clarify documentation needed to integrate with complex payer systems

Work closely with Sales, Product, Engineering, and Customer Success to ensure alignment throughout the customer journey

Support internal teams by documenting and communicating evolving payer workflows and best practices

Monitor and report on project progress and outcomes to stakeholders

Contribute to continuous improvement of implementation processes and tools

5+ years of experience in healthcare implementation, payer operations, or health tech project management

Deep understanding of health plan structures, payers, claims billing, and utilization management workflows

Experience with RTE (270/271), eligibility files (834), PA workflows, claims (837), accumulators, or similar healthcare integrations

Strong project management skills with ability to manage multiple workstreams simultaneously

Exceptional communication skills and comfort working cross-functionally with technical and non-technical teams

Comfortable navigating ambiguity and proactively driving resolution

Please be aware of recent job scam attempts. Our team uses the oneimaging.com email domain exclusively. If you have been contacted by someone claiming to be a OneImaging recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [email protected].

OneImaging is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views, or other applicable legally protected characteristics.

OneImaging is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].