Matching Specialist - Sales
Posted on November 07, 2025 (12 minutes ago)
Currently NP students are required to find their own clinical placements (i.e. internships) and struggle to do so. As a result, thousands of students delay graduation every year because they cannot find these placements.
This is where we step in: we help students find and secure clinical sites around the country via our online platform.
Our primary focus is to automate and streamline the clinical rotation process required for NP students to graduate. Turn precepting into profits! Get Preceptor Portal - We recruit preceptors and then connect them with NP students who are looking for specialties like: Primary Care, Mental Health, Womens Health, Pediatrics, Geriatrics, and many more! Our vision is that in the next 10 years, all NP Programs provide clinical rotations/preceptors for their students without delays, challenges, and without unnecessary stress and burden.
Why is this so important? There is a primary care shortage in the United States and our NP students traditionally become primary care providers once they graduate.
By helping our customers attain this goal of graduation, you help make healthcare in the US more accessible.
Matching Specialist Job Description:
The goal of this position is to make sure our students (the customer) feel taken care of and receive fast personal communication. This role is Sales-oriented.
Each Matching Specialist is the first line of communication for prospective student/clients onboarding from beginning to end - from answering questions and concerns, evaluating the requirements of the student to assisting them with the initial rotation booking, and ensuring that they receive an overall excellent experience with NPHubs customer service and communications.
The Matching Specialists are the front lines of our organization and without them, our students would not be able to find the perfect preceptor for them and in turn, graduate on time!
Role & Responsibilities of a Matching Specialist:
- To act as the first point of communication for NPHubs prospective clients, both Students and Preceptors through:
- Meet personal goals and work as a team toward the company-directed sales goals
- Provide fast communication to all interactions via Avochato, email, Chatbot, and other inbound lead sources
- Evaluate the requirements of a potential client and offering solutions
- Accurately managing the sales pipeline and ensuring client satisfaction
- Generating and onboarding new clients while providing a high level of customer service
- Managing and organizing communications with students and preceptors
- Re-engaging old leads via email/text and phone calls
- Scheduling and completing initial and follow-up calls with potential clients
- Monitoring and updating NPHubs live chat for inquiries
- Identify areas of opportunities to improve student onboarding process and communicate to leadership
- Create and document system and create a training manual for future hires
- Manage and organize accurate sales information within the companys CRM
#x25CB; Communicating NPHubs value proposition to prospective Students
#x25CB; Answering any Q&As that potential clients may have
#x25CB; Suggesting matches for Students and Preceptors
#x25CB; Providing Student profile creation and sign-up assistance
#x25CB; Following-up with prospective students
Performance Metrics:
- Number of new student onboards/sales attained per month
- Number of monthly student waitlist matches
- Number of new preceptor matches obtained per month
- Lost rate of new student onboards/sales
- Conversion Rate (CVR) tracked and reported monthly
- Monthly CVR performance measured against targets
- Average time to first contact with leads (time in stage) tracked and reported monthly
Compensation and Benefits:
$1,000 - $1,200 a month
Starting salary of monthly USD 1,000 after 90-days it increases to USD 1,200. Payment period: biweekly.
Opportunity to earn USD 1,500+ following bonuses after 90 days of employment including student onboarding commission.
Immersive training
Mental Health days
15 days of PTO and 9 paid US company holidays
A positive and uplifting team and work environment