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Psychology Operations Manager (w/m/d)

Posted on May 27, 2025 (about 1 month ago)

This job post is archived - the company is no longer hiring for this position.

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Job description

Job Description

Become a part of nilo and help us to remove the stigma surrounding mental health! Play a vital role in building THE platform for mental wellbeing in the workplace.

Your responsibility:

  • Recruitment & capacity planning: Define psychologist roles, source and screen candidates, conduct initial interviews, and forecast team capacity to ensure we meet demand.
  • Onboarding: Manage the entire onboarding journey—from offer acceptance and paperwork to training milestones and regular check-ins.
  • Quality management: Establish KPIs and feedback loops, run regular performance reviews, and collaborate with clinical leads to address any gaps.
  • Community management: Conduct surveys, maintain our online community platform, moderate discussions, and organize virtual & onsite meetups to foster engagement.
  • Psychologist Support: Handle contracts, salary negotiations, and profile updates.
  • Assistance with data analysis and case studies: Work with scientific data, apply basic methodological knowledge to analyze and interpret key findings (using tools such as SPSS), and contribute to the development and analysis of case studies.

You'll be successful with these skills:

  • Bachelor and/or Master in Psychology or a similar field.
  • At least 2 years of professional experience in a related field, e.g. psychological counseling, recruitment, mental health support, or other human services roles.
  • Understanding of therapeutic methods and psychological procedures.
  • Strong operational mindset, self-motivated and hands-on approach.
  • Confident and assertive communicator, especially in making hiring decisions or leading contract negotiations & performance reviews.
  • Passion for building structured, supportive, and scalable systems for a high-impact team.
  • Data-driven mindset.
  • Fluent in English and German with business-level written and spoken communication skills.
  • Based in Berlin or willing to relocate.

What you get:

  • Free access to the nilo app (including family support).
  • Work abroad for up to 90 days per year within the EU.
  • Hybrid working model: minimum 2 days/week from the office.
  • Urban Sports Club membership at a discounted price.
  • Equity options - benefit from the increase in nilo's valuation.
  • Regular team and company events.
  • Bring your dog to work.

Diversity and Inclusion

nilo embraces diversity. They strive to create an inclusive workplace where everyone feels welcome, psychologically and physically safe. All applicants are considered regardless of ethnic/racial origins, age groups, religions/ideologies, sexual orientations, gender identities, abilities, socio-economic statuses, educational backgrounds, family arrangements, or any other characteristic. Encouragement to apply even if technical requirements are not fully met.

How to apply

How to Apply

Please apply directly on the nilo.health careers website using their application form available on the job post page.