Nurse Practitioner - Asynchronous Care
Posted on January 22, 2026 (about 8 hours ago)
Role Summary
The Async Nurse Practitioner (NP) provides patient-centered clinical support through inbox management, prescription processing, lab review, and urgent visit coverage. This role helps ensure patients receive timely care, safe medication management, and clear communication — while supporting clinical quality and efficiency across IWC.
The NP works primarily in the asynchronous care space, responding to patient messages, handling refills, reviewing critical results, and completing same-day or next-day visits when needed.
Core Responsibilities
Patient Messaging & Care Coordination
- Manage the Coverage Inbox, including patient questions, follow-ups, and symptom messages
- Route messages appropriately and collaborate with clinical team members as needed
- Provide clear, supportive communication and education to patients
Prescription Support
- Review and process asynchronous prescription and refill requests within scope of licensure
- Ensure accuracy, safety, and appropriate documentation
- Help streamline medication access for patients
Lab & Safety Review
- Review flagged and critical lab results
- Ensure timely follow-up, escalation, and documentation of plan of care
Same-Day / Next-Day Visits
- Conduct same-day and next-day visits for urgent needs when inbox issues require direct evaluation
- Support continuity of care by transitioning patients from messaging to visits when appropriate
Work Allocation (Approximate)
- 60% – Coverage Inbox & patient communication
- 20% – Same-Day / Next-Day visits
- 10% – Async prescription processing
- 10% – Just-in-time clinical and project-based work (e.g., critical lab review and follow-up, review of inbound diagnostics)
Qualifications
- Licensure Requirements: Active, unrestricted Nurse Practitioner licensure in a minimum of five (5) U.S. states, including at least one of the following: Texas, New York, or California. Additional state licenses are preferred.
- Minimum of 3–5+ years of experience in direct patient care managing women 40+ in all stages of menopause
- Strong HRT and menopause experience treating menopause symptoms with a variety of methods, including both conventional and integrative approaches
- Comfortable working in a fast-paced, asynchronous environment
- Strong communication, organization, and clinical judgment skills
- Telehealth experience strongly preferred; asynchronous patient care experience strongly preferred
- Proficiency in using multiple telecommunication platforms and electronic health record (EHR) systems
- Excellent communication and interpersonal abilities, with a patient-centered approach to care
- Commitment to professional growth, continuous learning, and adherence to ethical standards
- Ability to work independently and collaboratively within a multidisciplinary team environment
- Flexibility to adapt to changing technology, regulatory requirements, and organizational priorities
Working Conditions
- Remote/virtual work environment with reliable internet required (work must be performed within the United States)
- Prolonged periods of sitting and computer use
How to Apply
Apply online using the "Apply" button on this Greenhouse job page. Complete the application form and attach your resume/CV and cover letter as requested. The online form collects licensure, DEA, board certification, practice setting, and other role-relevant information.
Application Notes
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