Medical Records Specialist - Part Time Onsite
Posted on January 22, 2026 (about 3 hours ago)
Medical Records Specialist (Onsite) - Part Time
Location: 195 Page Mill Road, Suite 103, Palo Alto, CA 94306
Type: Part-Time (Onsite)
Why This Role Matters
At Midi Health, accuracy and timeliness directly impact patient care, billing outcomes, and regulatory compliance. As the Medical Records Specialist you will ensure sensitive patient and operational documents are handled securely, routed correctly, and processed without delay to support virtual care operations.
Responsibilities
- Mail Intake & Processing:
- Receive, open, sort, and log incoming physical mail daily
- Identify and categorize documents such as lab results, referrals, insurance notices, pharmacy communications, and clinical correspondence
- Digitize documents using high-volume scanners and route clinical documents to the EHR/billing vendor and non-clinical documents (HR, Finance, RCM, Operations) to internal teams
- Fax time-sensitive medical documents following established workflows
- Proactively update mailing addresses with organizations sending patient information
- Compliance & Accuracy:
- Maintain strict compliance with HIPAA and company privacy policies
- Ensure precise document labeling, indexing, and routing with low tolerance for error
- Flag urgent or time-sensitive materials and escalate immediately per protocol
- Vendor & Address Management:
- Contact insurance plans, pharmacies, labs, and vendors to correct or update mailing addresses
- Maintain accurate mail logs and address correction records
- Collaboration & Support:
- Partner closely with clinical, revenue cycle, and administrative teams
- Support audits, special projects, and ad-hoc operational needs as assigned
Qualifications
Required:
- 1–3 years of experience in a healthcare, medical office, or HIPAA-regulated environment
- Experience handling confidential medical or financial documents
- Exceptional attention to detail and ability to follow standardized processes
- Ability to work independently with minimal supervision
- Comfort using scanners, fax machines, and document management tools
- Clear written and verbal communication skills
- Background in medical records, HIM, document management, or healthcare operations
- Familiarity with EHR systems (for example, Athenahealth, Epic, Cerner)
- Experience working with insurance companies, pharmacies, or laboratories
- Experience in a high-volume, accuracy-sensitive environment
Working Conditions & Visa
- On-site role, starting at 3 days per week
- Sedentary work with frequent computer use
- Ability to lift and carry mail/packages up to 25 lbs
- Regular use of scanning, faxing, and office equipment
Midi Health is unable to provide visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship needs.
Compensation
The salary range for this role depends on experience. The range is $20 - $30 per hour.
How to Apply
Click the "Apply" button on this page to submit your application via Greenhouse. Please attach your resume/CV and any supporting documents requested in the application form.
Important Notices
All official communication from Midi Health will come from an email address ending with @joinmidi.com. Midi Health will never ask for payment during the application or hiring process. If you receive suspicious communication claiming to be from Midi Health, report it by emailing [email protected].
Midi Health is an Equal Opportunity Employer. For the CCPA Privacy Notice for California candidates, see: https://joinemidi.notion.site/CCPA-Privacy-Notice-for-California-Candidates-234ea80994d38013bea1f24b3fa993ce