Certified Medical Assistant
Midi Health is seeking a resourceful, professional, and highly skilled Certified Medical Assistant to join our fully remote team. The ideal candidate is organized, detail-oriented, a self-starter, and able to work independently with minimal supervision. You will communicate with patients and cross-functional partners with empathy and professionalism and help ensure excellent patient care.
Business impact
- Maintain accurate patient records
- Demonstrate empathy and professionalism via phone, video, email, Slack, text, and patient portal messages
- Complete a high volume of prior authorizations
- Perform clinical administrative functions within the scope of certification
- Follow provider instructions and handle pharmacy refills, obtain/report/track lab results and medical records, leave phone messages, and respond to patient messages accurately and timely
- Remain in compliance with HIPAA and protect patient health information (PHI) in accordance with federal and state regulation
Qualifications
- National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA required
- Prior experience utilizing the CoverMyMeds system required
- Experience submitting prior authorizations for weight loss medications electronically and by phone required
- 3+ years of experience as a Medical Assistant (post externship); telehealth or remote work experience is a strong plus
- 2+ years of current ATHENA ONE outpatient EMR experience required (must have used Athena in 2024 and 2025) and 5+ years of overall EMR experience
Work hours & schedule
Monday–Friday:
9:00–17:30 Pacific Time
10:00–18:30 Eastern Time
11:00–19:30 Eastern Time
12:00–20:30 Eastern Time
*Schedule includes a 30-minute unpaid lunch break.
Compensation & benefits
- Compensation: $22/hour (non-exempt)
- Full-time, 40-hour workweek
- Fully remote, work-from-home opportunity
- Benefits including medical, dental, vision, and 401(k)
Interview process
- AI Recruiter Interview (10-minute phone call)
- Recruiter Interview (30-minute Zoom)
- Final Interview with Lead MA (30-minute Zoom)
Additional information
Midi is unable to provide visa sponsorship. All candidates must be authorized to work in the United States without current or future sponsorship needs. All official communication from Midi Health will come from an @joinmidi.com email address; Midi will never ask for payment during the application or hiring process. Midi Health is an Equal Opportunity Employer committed to pay equity and inclusion. Candidates can review the CCPA Privacy Notice for California Candidates on the company site.
How to apply
Apply using the Apply button on this job posting (Greenhouse). You will be asked to submit a resume/CV and cover letter and to upload proof of your National Certified Medical Assistant credential (NHA, AMT, or AAMA). You must provide the expiration date of your current medical assistant certification/registration and complete required application questions (ATHENA experience, CoverMyMeds experience, prior authorization volume, telehealth/remote experience, etc.).
Contact & important notes
All official Midi Health communication will come from an @joinmidi.com email address. Midi will never request payment during the application or hiring process. If you receive suspicious communication claiming to be from Midi Health, report it to [email protected]. Midi cannot sponsor visas; applicants must be authorized to work in the United States without sponsorship.