About M7 Health
M7 Health is the AI-powered workforce operations platform for healthcare, designed for the realities of clinical staffing and scheduling. We use AI to help organizations forecast demand, auto-balance schedules, and deploy the right person to fill every shift before resorting to premium labor spend. The result: health systems reduce overtime, cut contract labor costs, and give clinical leaders time back to focus on care.
Built with the earned wisdom of nurses, M7 serves tens of thousands of healthcare professionals daily and activated over 100 net new hospitals across 29 states last year. M7 recently raised a $10M Series A, backed by Threshold and First Round Capital.
About The Role
We are looking for a UKG/Kronos Deployment Strategist—someone who has built their career in UKG and Kronos WFM and knows the platform inside and out. If you're energized by customer relationships, configuration work, and being the most credible person in the room when a health system makes decisions about their workforce management environment, this role is a fit.
You will be M7's subject matter authority on UKG: participating in sales cycles to answer technical questions, gathering and documenting configuration requirements from new customers, and remaining engaged as the trusted expert as new hospital sites launch onto the platform.
The most important qualifications are deep UKG expertise and strong communication skills to operate effectively across IT teams, workforce management leaders, and procurement.
Responsibilities:
- UKG Expertise and Configuration
- Serve as M7's internal and external authority on UKG Workforce Central (Kronos WFC) and UKG Dimensions (Pro WFM)
- Lead requirements-gathering sessions with health system WFM and IT teams to map pay rules, scheduling configuration, timekeeping, accruals, and attendance policies
- Build and maintain a repeatable process for collecting and documenting UKG configuration requirements from new customers
- Own the configuration review process to ensure M7's integration accurately reflects each customer's environment before go-live
- Commercial Presence and RFP Support
- Represent M7 as the UKG subject matter expert in active sales cycles, discovery calls, and RFP responses
- Answer questions from health system IT directors, VP-level WFM leaders, and procurement teams about how M7's integration functions
- Partner with the sales team to scope integration complexity and set accurate expectations during contracting
- Ongoing Customer Support
- Guide customers through UKG configuration and onboarding as new hospital sites launch onto the platform
- Run recurring touchpoints with customer WFM teams to surface configuration issues and support successful adoption
- Own customer communication through integration issues, coordinating with engineering on resolution
- Document UKG configuration patterns, site-specific nuances, and lessons learned to accelerate future deployments
About You:
- UKG Expert: 5+ years of hands-on experience with UKG/Kronos WFM implementation, configuration, or deployment, with meaningful ownership of customer-facing rollouts at health systems.
- Customer-Facing and Credible: Exceptional communicator with both technical and non-technical audiences; skilled at running structured discovery sessions and translating complex WFM configurations into clear documentation.
- Commercially Aware: Comfortable in sales-adjacent situations; able to handle procurement questions, respond to RFPs with precision, and build trust with stakeholders.
- Structured and Accountable: Track open items across multiple engagements, communicate status proactively, and drive to closure.
- Attitude and Culture: Aligned with M7's values: act with urgency, bring relentless curiosity, lead with kindness, and maintain high standards of craft. Passionate about strengthening health systems.
Nice to Haves:
- Background at a healthcare SaaS company, WFM consulting firm, or UKG implementation partner, especially with complex health system deployments.
- Venture-backed startup experience and comfort operating in fast-moving environments.
- Technical fluency such as SQL for querying data issues, familiarity with log tooling (Datadog or AWS CloudWatch), and comfort with API-based integration concepts.
Hybrid Environment
This is a remote role. M7 has an office in Manhattan and will have quarterly onsites. All employees are welcome to come into the office, but this role does not have an in-office requirement.
Compensation and Benefits
Industry-competitive compensation, including cash compensation, equity, and healthcare benefits.
Equal Opportunity Employer
M7 Health is an equal-opportunity employer and encourages applicants from all backgrounds and life experiences to apply.
How to Apply
To apply, use the job posting's Apply To Position button on the M7 Health careers page. The posting also lists options to use an Indeed resume or to apply using LinkedIn.
Application Options
Available application methods shown on the job page include: Apply To Position, Use My Indeed Resume, and Apply Using LinkedIn.