Regional IT Manager (EMEA & LATAM)
Posted on January 21, 2026 (about 4 hours ago)
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re committed to providing transformational opportunities for our employees by investing in their growth and creating a culture built on trust, care, inclusion, and fun.
Join us to transform the way the world works.
Job Description
This role will be based in Dublin, Ireland. LinkedIn’s approach to flexible work is centered on trust and is optimized for culture, connection, clarity, and business needs. The work location for this role is hybrid (a mix of remote and office).
LinkedIn is hiring a Regional IT Manager (EMEA & LATAM) within the Productivity Engineering Operations (PE Ops) organization. PE Ops spans technology across LinkedIn's infrastructure, security, and business products and applications to improve and transform the employee technical support experience.
About the Role
The Regional IT Manager oversees and optimizes IT operations across a defined geographical region to ensure systems, infrastructure, and support services operate efficiently, securely, and aligned with global objectives. The role partners with cross-functional leaders, local IT teams, and global stakeholders to deliver reliable, scalable, and cost-effective IT services.
Key Responsibilities
- Ensure smooth day-to-day IT operations across all sites in the region, including end-user technical support, hardware/accessories, asset management & ITAD, printing, and event support.
- Develop, implement, and maintain regional IT policies, procedures, and operational standards aligned with corporate IT governance.
- Partner with Security, Facilities, Workplace, Finance, and HR to plan expansions, moves, or remodels with minimal disruption.
- Lead, coach, and develop a team of regional IT professionals, including performance management and career development.
- Provide technical guidance and escalation support to full-time and contracted employees for complex issues.
- Oversee staffing levels, team development, and resource planning.
- Develop and execute regional IT strategies that support global goals, growth, and modernization initiatives.
- Plan and lead IT projects, hardware & software upgrades, and technical enhancements across multiple locations.
- Conduct technology evaluations, recommend new tools, and ensure adoption of best practices (e.g., ITIL, security frameworks).
- Drive optimization and improve cost-to-serve through AI and automation tools.
- Establish and maintain disaster recovery plans, security protocols, and data protection standards across the region.
- Ensure compliance with regulatory requirements (e.g., GDPR), organizational controls (e.g., SOX), and internal audit guidelines.
- Act as the primary IT partner for EMEA & LATAM business stakeholders and provide regular reporting on service performance to senior leadership.
- Own vendor/MSP performance, contracts, renewals, and negotiate SLAs to drive continuous improvement.
- Prepare and manage the regional IT budget, optimizing spending and forecasting for future needs.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 7+ years management experience in IT operations or multi-site technology leadership.
- 5+ years experience with IT service management and support ticketing tools (e.g., ServiceNow, Zendesk).
- 2+ years experience managing regional budgets.
Preferred
- 10+ years management experience in IT operations or multi-site leadership.
- Proven track record improving CSAT, MTTR, and SLA attainment while reducing support costs.
- Experience creating and using AI solutions to augment support processes.
- Experience managing vendor (MSP) ecosystems.
- Hands-on strategic and operational capability.
- Experience with cloud platforms (AWS, Azure, GCP) and modern identity solutions.
- Understanding of compliance and data protection in EMEA & LATAM.
- Familiarity with ITIL practices, KPIs, SLAs, and service management frameworks.
- Proficiency in data analysis tools such as Tableau, Power BI, or SQL.
Additional Information
Please review LinkedIn’s Global Data Privacy Notice for Job Candidates at https://legal.linkedin.com/candidate-portal for information about how LinkedIn handles personal data of applicants.
How to Apply
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Application Link
Apply via: https://ie.linkedin.com/jobs/view/regional-it-manager-emea-latam-at-linkedin-4365080633