Kaia is a mission-focused health technology company.

Our story began in 2016, when our founders Konstantin Mehl and Manuel Thurner set out on a mission to bring affordable and accessible relief to millions of people with chronic conditions. No strangers to chronic pain themselves, they decided to innovate ways to remove obstacles many people face in accessing leading-edge care to live their best lives.

Kaia apps use a dynamic AI-powered algorithm. Our programs are based on multimodal rehabilitation, a holistic approach to managing chronic conditions. Users can access our programs for back/hip/knee pain and COPD via smartphone and tablet using this evidence-based approach.

Five years into our story, we are a leader in digital therapeutics with over 500,000 users worldwide. Having raised $125 million from investors such as Optum Ventures, idInvest, and Balderton Capital. We aim to create a global footprint in digital self-care; Kaia is patient empowerment made easy.

The regulatory landscape is adapting to the digital ecosystem. Our mission and strategy bring new opportunities for exceptional talent to join our journey. With over 100 “Kaianeers” globally, we need specialized talent to advance our mission further.

We are seeking a dedicated Medical Sales Representative to join our European sales teams and lead efforts to make our evidence-based therapies accessible to as many people as possible. As one of the first digital therapeutics on the market with the largest patient base, we leverage our unique strengths in technology leadership and industry-leading clinical evidence. This position reports to the HCP Sales Director.

As a Medical Sales Representative, you will promote and sell our DiGA "Kaia Rückenschmerzen" to medical professionals in a specific region. You will work closely with healthcare providers to understand their needs, provide product information, and build lasting relationships to ensure sales success.

Responsibilities include:

• Daily travel for in-person visits with medical professionals (primary targets: general practitioners, orthopedists, neurologists, pain therapists), either pre-qualified or from your existing network;
• Presentation and demonstration of our digital therapy to pre-qualified or unqualified healthcare prospects;
• Gaining insights into drivers and barriers for Kaia products and collaborating with cross-functional teams to address them;
• Resolutely engaging healthcare representatives and convincing them of Kaia's benefits for patients and healthcare providers alike;
• Structuring visits to healthcare representatives to achieve sales targets and responsibilities for the assigned area;
• Identifying and pursuing new HCP prospects in the region;
• Supporting interactions at congresses/conferences where healthcare representatives are present (including inviting the established network);
• Assisting healthcare representatives with prescription questions and product usability;
• Maintaining a good understanding of industry trends, product knowledge, and competitor activities;
• Collaborating with cross-functional teams to ensure customer satisfaction;
• Maintaining good documentation in our CRM system;
• Closely cooperating with marketing, business development, medical technology, and operations teams to further improve sales materials and conversion tactics.

Required qualifications:

• Degree/training as a pharmaceutical representative;
• At least 2 years of sales experience in the pharmaceutical or similar industry;
• Proven success in achieving or exceeding sales targets;
• Excellent communication and interpersonal skills;
• Strong analytical and problem-solving skills;
• Resilience - not discouraged by a "no" and continuing conversations or attempting to persuade;
• Ability to work independently and in a team;
• Valid driver's license and ability to travel within the assigned region;
• Basic understanding of technologies and ability to learn the benefits of digital therapy;
• Familiarity with CRM software and sales tracking tools.

Preferred qualifications (not required but advantageous):

• Existing network of potential target prescribers in the region;
• Knowledge in therapeutic back pain;
• Higher degree in business or a related field.

Success factors in the first 6-12 months:

• Daily meetings with healthcare representatives to convince them of the product benefits, increasing breadth (number of prescribers) and depth (number of prescriptions per prescriber);
• Meeting sales targets, especially regarding prescription numbers for assigned HCP targets in the region;
• Analyzing needs, desires, and challenges of target prescribers and addressing them;
• In-depth understanding of Kaia Back Pain and technologies, effectively communicating clinical evidence to HCPs;
• Helping create correct HCP segmentation for effective targeting;
• Rapid testing of sales channels and close collaboration within the sales team to achieve ambitious sales goals;
• Collaborating with cross-functional internal stakeholders to enhance messages, materials, and share insights.

What we offer in Germany

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