Our mission
Kaia is a mission-focused health technology company.
Our story began in 2016, when our founders Konstantin Mehl and Manuel Thurner, set out on a mission to bring affordable and accessible relief to millions of people with chronic conditions. No strangers to chronic pain themselves, they decided to innovate ways to remove the obstacles many people experience in getting the leading-edge care they need in order to live their best lives.
How do Kaia apps work? Kaia uses a dynamic AI-powered algorithm. Our programs are based on multimodal rehabilitation, a holistic approach to managing chronic conditions. Our users have easy access via smartphone and tablet to our programs for back/hip/knee pain and COPD using this evidence-based approach.
Five years into our story, we are a leader in digital therapeutics, with 500,000+ users worldwide. Having raised $125 million from investors such as Optum Ventures, idInvest, and Balderton Capital. We are poised to create a global footprint in digital self-care; Kaia is patient empowerment made easy.
The regulatory landscape is quickly adapting to the digital ecosystem. Therefore, our mission and strategy bring new opportunities for exceptional talent to join our journey. With over 100 “Kaianeers” spread across the globe, we need now, more than ever, specialized talent to help take our mission further.
Your profile
We are looking for a dedicated Medical Sales Representative to join our European sales teams and lead efforts to make our evidence-based therapies accessible to as many people as possible. As one of the first digital therapeutics on the markets and with the largest patient base, we can build on our unique strengths in technology leadership and industry-leading clinical evidence. This position reports to the HCP Sales Director.
As a Medical Sales Representative, you will be responsible for promoting and selling our DiGA "Kaia Back Pain" to medical professionals in a specific region. You will work closely with healthcare providers to understand their needs, provide product information, and build lasting relationships to ensure sales success.
Your tasks include:
- Daily travel for personal visits to medical professionals (main target groups: general practitioners, orthopedists, neurologists, pain therapists), who are either pre-qualified or come from your existing network;
- Presenting our digital therapy and demonstrating the product to pre-qualified or unqualified healthcare prospects;
- Gaining insights into the drivers and barriers for Kaia's products and collaborating with cross-functional teams to address them;
- Assertively engaging healthcare representatives and convincing them of the benefits of Kaia for patients and healthcare professionals alike;
- Structuring healthcare representative visits to achieve sales targets and responsibilities for the assigned area;
- Identifying and pursuing new HCP prospects in the region;
- Supporting engagement at congresses/conferences where healthcare representatives are present (including inviting the established network);
- Supporting healthcare representatives with all questions regarding prescriptions and product usability;
- Maintaining a good understanding of industry trends, product knowledge, and competitor activities;
- Collaborating with cross-functional teams to ensure customer satisfaction;
- Maintaining good documentation in our CRM system;
- Working closely with our marketing, business development, medical device, and operations teams to further improve sales materials and conversion tactics.
Qualifications to qualify for this position:
- Degree/training as a pharmaceutical sales representative;
- At least 2 years of sales experience in the pharmaceutical or a similar industry;
- Proven success in achieving or exceeding sales targets;
- Excellent communication and interpersonal skills;
- Strong analytical and problem-solving skills;
- Resilience - not discouraged by a "no", able to continue conversations or try to persuade the person;
- Ability to work independently and in a team;
- Valid driver's license and ability to travel in the assigned region;
- Basic understanding of technologies and ability to learn the benefits of digital therapy;
- Familiarity with CRM software and sales tracking tools.
Preferred but not required qualifications include:
- Existing network of potential target prescribers in the region;
- Knowledge in therapeutic back pain;
- Higher degree in business or a related field.
During the first 6-12 months, success depends on the following:
- Meeting daily with healthcare representatives and convincing them of the product's benefits to increase the breadth (number of prescribers) and depth (number of prescriptions per prescriber) of healthcare;
- Achieving sales targets, especially concerning the number of prescriptions for your HCP goals in the region;
- Analyzing the needs, wishes, and challenges of our target prescribers and addressing them;
- Understanding Kaia Back Pain and the underlying technologies very well and knowing how to communicate the clinical evidence in compelling messages to HCPs;
- Assisting in creating the right HCP segmentation to improve effective outreach;
- Quickly testing sales channels and closely collaborating within the sales team to meet ambitious sales goals;
- Collaborating with internal cross- and inter-functional stakeholders to improve our messages, materials, and share insights.
What we offer in Germany
- A competitive salary
- Occupational pension plan opt-in
- Gym membership subsidy
- Mobile Plan
- Child Care subsidy opt-in
- Flexible working hours
- Transportation Allowance up to 60€ per month
- Meal allowance up to 112.5€ per month
- Laptop of your preference (Macbook or Windows) provided by our company
- 600€ budget for peripherals
- An annual budget of 1,200€ dedicated to your personal development and 4 personal development days off
- 24 vacation days and flexible PTO
- Complimentary access to Kaia app
- Free beers after 6pm in the office & Free fruits
- Centrally located office in Munich (Sendlinger Tor) or possibility to book a desk in a local co-working space.