Strategic Account Executive, PBA Services
Posted on November 28, 2025 (about 3 hours ago)
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
- Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
- Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
- Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.
Position Overview:
The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans, Third Party Administrators (TPAs), and other Platform services. This position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction and to achieve client priorities and contractual obligations. This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Account Executive/Senior Director, PBA Client Services.
Position Responsibilities:
- Provide oversight and direction to the broader Account Management team focusing on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client-specific objectives, client priorities and service model deliverables.
- Lead and develop client relationship strategy and strategic business planning process across the assigned client portfolio while incorporating other internal staff to foster relationships with influencers and decision makers.
- Maintain thorough knowledge and tracking of contractual obligations on assigned business, including financials, performance guarantees, terms, and reporting/compliance.
- Manage and facilitate Account renewal and contracting process focusing on client retention and client financial/PNL management.
- Serve as relationship lead on assigned book of business, incorporating other internal staff to build and foster relationships with client influencers and decision makers.
- Anticipate customer needs and proactively identify new opportunities within assigned accounts.
- Develop and maintain comprehensive knowledge of business, including products and services, to field client questions timely and accurately.
- Collaborate with internal teams to customize offerings and solutions aligning with Health Plan/TPA Account needs and market demands; assemble internal resources to overcome challenges.
- Analyze and interpret pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance company positioning within PBA Services segment.
- Lead, coach and support Account Team on the effective positioning of Capital Rx value proposition, suite of Capital Rx Products and Solutions and JUDI capabilities available to PBA clients.
- Partner with Business Development, Underwriting Teams & Senior Account Executives to support PBA Account growth and retention efforts by providing Capital Rx sales support and market differentiator positioning including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new client business development needs.
- Provide ongoing direction, coordination and coaching to broader Account Team to align Account Team understanding of assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities.
- Serve as content expert for Health Plan/TPA clients & opportunities.
- Identify and help contribute to process improvement efforts.
- Be accountable & own client end-to-end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management.
- All employees are responsible for adherence to Capital Rx Code of Conduct including reporting of noncompliance.
Required Qualifications:
- Bachelor’s or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus.
- At least five (5) years of relevant professional experience in pharmacy – working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience highly preferred.
- Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy required along with experience in supporting highly regulated business lines.
- Track record of building trust in internal and external relationships.
- Solution-focused problem solving and client positioning skills.
- Exceptional written and verbal communication skills.
- Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships.
- A decisive individual with sound technical skills, analytical ability, good judgment, and strong operational focus and detail-oriented perspective.
- Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines.
- Ability to work effectively with peers in a team effort.
- Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs.
- Ability to travel and present to small and large groups; travel up to 25% and variable by season and business cycle.
This position description is designed to be flexible, allowing management to assign or reassign duties and responsibilities to best meet organizational goals.
Salary Range
$120,000 - $175,000 USD
Additional Information
All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of non-compliance. Judi Health values a diverse workplace and provides equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
By submitting an application, you agree to the retention of your personal data for consideration for future positions at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
To apply for the Strategic Account Executive, PBA Services position at Judi Health, please visit the job application page on their Greenhouse job board and submit your application with the required fields including your first name, last name, email, phone number, resume/CV, cover letter, and other requested information.
Application Process
Complete the online application form available at https://job-boards.greenhouse.io/capitalrx/jobs/4747362008 and provide all requested documents such as resume and cover letter.
Ensure to fill out all mandatory fields marked with an asterisk (*) and submit your application through the portal.