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Quality Assurance (QA) Pharmacist - Medicare

Posted on September 29, 2025 (about 3 hours ago)

About Us:
Judi Health is a health technology company offering a wide range of benefits administration solutions for employers and health plans. This includes Capital Rx, a public benefit corporation that provides full-service pharmacy benefit management (PBM) solutions to self-insured employers; Judi Health™, which offers comprehensive health benefit management solutions for employers, TPAs, and health plans; and Judi®, the industry’s leading proprietary Enterprise Health Platform. To learn more, visit www.judi.health.

Position Summary:
The QA Pharmacist will perform routine auditing and monitoring processes to ensure quality, accuracy, and regulatory compliance of coverage requests and appeals. The QA Pharmacist will utilize a strong comprehension of regulatory requirements to ensure success in annual reporting, program audits, and ad hoc audits.

Position Responsibilities:
  • Complete monthly utilization management and appeals performance and process audits in alignment with applicable regulations, accreditation standards, and best practices.
  • Create and maintain progress reports and audit results in accordance with regulatory/accreditation requirements and internal processes.
  • Present audit results to leadership in a timely manner to address issues and ensure adherence to departmental procedures and regulatory/accreditation requirements (CMS, URAC, NCQA).
  • Continuously review and remain informed of all regulatory/accreditation requirements and updates impacting the coverage request and appeals processes.
  • Respond to inquiries from internal and external stakeholders regarding quality assurance processes, audit results, and compliance policies and procedures.
  • Work independently and with team members as warranted by audit assignment.
  • Assist in designing and implementing audit tools and programs, creating QA scorecards and guides in collaboration with all department stakeholders.
  • Provide ongoing performance feedback, to team leads to ensure consistent performance.
  • Assist management in identifying, evaluating, and mitigating operational, and compliance risks.
  • Work in collaboration with operational leaders to identify training opportunities and recommend improvements to Work Instructions, Job Aids, and Policy and Procedures to improve performance.

Minimum Qualifications:
  • Active, unrestricted, pharmacist license required
  • 2+ years of utilization management experience required
  • Extensive knowledge of how to operationalize regulatory requirements
  • Strong oral and written communication skills required
  • Intermediate to advanced Microsoft Excel skills required
  • Possess strong analytical skills, attention to detail, quantitative, and problem-solving abilities
  • Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven work environment
  • Ability to multi-task and collaborate in a team with shifting priorities

Preferred Qualifications:
  • Familiarity/experience with URAC and NCQA accreditation requirements
  • Utilization management and/or appeals audit experience
  • 1+ years of compliance or regulatory experience at a PBM or health plan

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
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Apply via the application form on the original job posting page at Greenhouse for Judi Health.