Strategic Partnerships Director (NYC)
Posted on April 23, 2026 (30 days ago)
Strategic Partnerships Director (NYC)
Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels — including call centers, websites, SMS, mobile apps, and more. Hyro's clients include Intermountain Health, Baptist Health, and Hackensack Meridian Health.
We are seeking a highly motivated and experienced Strategic Partnerships Director to join our rapidly growing team. In this senior-level individual contributor role, you will report to the VP Partnerships and play a pivotal part in establishing and nurturing strategic partnerships that drive company growth.
Responsibilities
- Serve as the primary champion and relationship lead for strategic partners, ensuring seamless communication and alignment on shared business objectives.
- Motivate partners to drive partner-sourced opportunities and generate co-sell wins.
- Establish KPIs for partners and regularly monitor and report on performance against these metrics.
- Own the partner-sourced revenue forecast and provide regular data-driven updates on pipeline health and conversion rates.
- Regularly assess and enhance the “better together” story & GTM strategy with each partner, working side by side with marketing and product to enable partners to position Hyro effectively in front of target customers.
- Identify, evaluate, and lead negotiations and contracting with prospective strategic partners across the digital health ecosystem, including reviewing and prioritizing inbound partnership opportunities.
- Collaborate with cross-functional teams, including product, marketing, solutions, sales, and customer success to ensure successful execution of partnership initiatives.
- Work closely with internal stakeholders to integrate partner solutions and enhance the overall customer experience.
- Stay on top of industry trends, competitive landscape, and market dynamics within the digital health tech space, contributing to the overall company strategy.
- Analyze data to derive actionable insights and optimize strategies per partner.
Requirements
- Bachelor’s degree in related field OR, in lieu of a completed degree, at least 8 years of relevant work experience.
- Proven experience (5+ years) in channel partnership management, with a documented track record of hitting revenue targets and driving partner-led pipeline.
- Experience establishing and managing strategic and/or channel partnerships within the healthcare industry is a strong plus.
- Prior experience at a digital health, CCaaS, EHR, or Agentic AI company is a plus.
- Strong understanding of digital health trends, technologies, and market dynamics.
- Excellent negotiation, communication, and presentation skills.
- Experience building Training, Enablement, and Go-To-Market programs for partners.
- Demonstrated ability to work collaboratively and cross-functionally in a fast-paced, entrepreneurial environment.
- Analytical mindset with proficiency in Salesforce (or similar CRM) to track pipeline health and derive actionable strategic insights.
- Results-oriented problem solver with a proactive approach to overcoming partnership roadblocks and achieving growth KPIs.
- Open to travel (~15%).
Equal Opportunities
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.
Compensation & Location
This is a hybrid role with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis. Offered rate of compensation for NY locations will be based on education, qualifications, experience, and work location. The salary range for NY-based hires is 180K-230K OTE annually (exempt). Pay ranges for candidates in other locations may differ based on local cost of labor.
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Additional Information
This role is hybrid (minimum 3 days/week in the NYC office) and requires current authorization to work in the United States on a full-time basis. Compensation and location details are provided on the job posting.