Strategic Partnerships Director (NYC)
Posted on March 24, 2026 (2 months ago)
Job Summary
Grab your cape, become a SuperHyro!
Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across call centers, websites, SMS, mobile apps, and more. Hyro's clients include Intermountain Health, Baptist Health, and Hackensack Meridian Health. We seek a highly motivated and experienced Strategic Partnerships Director to establish and nurture strategic partnerships that drive multimillion-dollar revenue growth through strategic co-sell initiatives.
Responsibilities
- Serve as the primary champion and relationship lead for strategic partners, ensuring seamless communication and alignment on shared business objectives.
- Motivate partners to drive partner-sourced opportunities and generate co-sell wins.
- Establish KPIs for partners and regularly monitor and report on performance against these metrics.
- Own the partner-sourced revenue forecast and provide regular data-driven updates on pipeline health and conversion rates.
- Regularly assess and enhance the “better together” story and GTM strategy with each partner, working with marketing and product to enable partners to position Hyro effectively.
- Identify, evaluate, and lead negotiations and contracting with prospective strategic partners across the digital health ecosystem, including reviewing and prioritizing inbound partnership opportunities.
- Collaborate with cross-functional teams (product, marketing, solutions, sales, and customer success) to ensure successful execution of partnership initiatives.
- Integrate partner solutions with internal stakeholders to enhance the overall customer experience.
- Stay on top of industry trends, competitive landscape, and market dynamics within the digital health tech space.
- Analyze data to derive actionable insights and optimize strategies per partner.
Requirements
- Bachelor’s degree in a related field OR, in lieu of a completed degree, at least 8 years of relevant work experience.
- Proven experience (5+ years) in channel partnership management with a documented track record of hitting revenue targets and driving partner-led pipeline.
- Experience establishing and managing strategic and/or channel partnerships within the healthcare industry is a strong plus.
- Prior experience at a digital health, CCaaS, EHR, or Agentic AI company is a plus.
- Strong understanding of digital health trends, technologies, and market dynamics.
- Excellent negotiation, communication, and presentation skills.
- Experience building training, enablement, and go-to-market programs for partners.
- Demonstrated ability to work collaboratively and cross-functionally in a fast-paced, entrepreneurial environment.
- Analytical mindset with proficiency in Salesforce (or similar CRM) to track pipeline health and derive actionable strategic insights.
- Results-oriented problem solver with a proactive approach to overcoming partnership roadblocks and achieving growth KPIs.
- Willingness to travel (~15%).
Additional Details
This is a hybrid role requiring at least 3 days per week in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis.
Offered compensation for NY-based hires is 180K-230K OTE annually (salary range provided is for NY hires and will be commensurate with experience; pay may differ for other locations).
Hyro is an equal opportunity employer and does not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, or sex.
How to Apply
To apply for this role, please use the "Apply now" button on the job posting page. Applications are reviewed via Hyro's careers portal.
Eligibility & Notes
Applicants must be currently authorized to work in the United States on a full-time basis. NY-based salary range: 180K-230K OTE annually (commensurate with experience).