Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels including call centers, websites, SMS, mobile apps, and more. Hyro's clients include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefiting from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale, generating better conversations, successful patient outcomes, and revenue-driving insights.

Develop and maintain a clear product strategy and vision that aligns with hyro.ai's long-term goals and the specific needs of the healthcare market.

Design & improve Hyro’s Chat Agent by setting the skills and capabilities the agent needs to have.

Conduct in-depth market research and competitive analysis, analyze healthcare industry trends, and gather insights from customers and end-users to identify opportunities for product enhancements and new feature development.

Create detailed product roadmaps, set prioritization for features, and outline timelines for the development and launch of new AI assistant capabilities.

Collaborate with customers and partners, building strong relationships to understand their pain points, gather feedback, and identify potential business opportunities.

Work closely with engineering, design teams to write clear and concise product requirements based on customer, data and market insights.

Champion the user experience and advocate for intuitive, user-friendly interfaces that enhance patient engagement and satisfaction.

Monitor product performance, analyze user data, and gather feedback to identify areas for improvement and drive data-driven decision-making.

BA/B.Sc. in Computer Science, Engineering, Business, or a related field. Advanced degrees are a plus.

4+ years of exp in product management, preferably in the healthcare or AI-related domain.

Bonus - Strong understanding of the United States healthcare market and related challenges.

Familiarity with SaaS platforms that allow configurability.

Demonstrated ability to define product roadmaps, prioritize features, and deliver successful products to market.

Exceptional communication skills to engage effectively with customers, partners, and internal teams.

A collaborative team player with the ability to work across departments and functions.

Experience with SaaS, CRM, AI, Bots, Telephony, and Chat applications is a big advantage.

Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant based on race, color, gender, national origin, age, religion, creed, disability or sex.