Senior AI Engineer
Grab your cape, become a SuperHyro!
Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients include Intermountain Health, Baptist Health, and Hackensack Meridian Health. Our AI agents are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale — generating better conversations, successful patient outcomes, and revenue-driving insights.
We’re seeking a passionate Senior AI Engineer to join our AI team. You’ll help spearhead a new product offering and the world-class AI conversation product impacting millions of patients.
Responsibilities
- Design, develop, and drive design processes and products that incorporate Generative AI (LLMs), models and knowledge Retrieval to help patients across the US.
- Design and define data pipelines and evaluation pipelines.
- Build applicative AI in production at large scale.
- Build solutions for different mediums, including voice products with minimal latency and high accuracy.
- Provide a scientific evaluation of the quality of our models.
- Continuously improve existing NLP capabilities to help patients answer questions, schedule appointments, refill prescriptions, and more.
Requirements
- 5+ years of experience as a machine learning engineer, data scientist, or equivalent role, with experience developing ML / DL / LLM / NLP algorithms.
- Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, or related field with significant focus on machine learning.
- High proficiency in Python.
- Excellent understanding of machine learning techniques, algorithms, and methodology.
- Experience with common ML toolkits and model/prompt management platforms such as Langfuse.
- Experience in data mining and drawing insights from large data sets.
- Data-oriented personality, analytical mindset, and problem-solving aptitude.
- Experience in constraint programming or network science — an advantage.
- Team player with a can-do attitude, delivery-oriented, able to thrive in a fast-paced environment.
- Experience and knowledge in the NLP domain and SOTA solutions — a plus.
Equal Opportunities
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.
How to Apply
Please apply through the job page using the "Apply now" button or via Hyro's careers site.
Notes
No specific application email or external link is provided on the posting; use the Apply now button on the page or visit https://www.hyro.ai/careers/.