Head of Sales Engineering (NYC)
Posted on February 22, 2026 (3 months ago)
This job post is archived - the company is no longer hiring for this position.
Check out other job posts of this company here!Head of Sales Engineering (NYC)
Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across call centers, websites, SMS, mobile apps, and more. Hyro's clients include Intermountain Health, Baptist Health, and Hackensack Meridian Health.
We are seeking an experienced leader to establish and scale our Sales Engineering function. As Head of Sales Engineering, you will build the systems, processes, and infrastructure that enable our team to sell AI solutions effectively in healthcare. You will lead a hybrid team of 5-10 sales engineers and report to Hyro's COO while working closely with Sales and Partnerships leadership.
Responsibilities
- Build, hire, and develop a high-performing team of sales engineers supporting Sales and Partnerships organizations.
- Coach team members in value-based selling methodology, demonstrating excellence, and strategic scoping practices to achieve consistent results across varying experience levels.
- Implement foundational infrastructure in Salesforce to ensure proper tracking, pipeline management, and reporting across the SE function.
- Create standardized playbooks, frameworks, and methodologies for technical discovery, solution design, and scoping that enable team self-sufficiency.
- Establish quality standards for demonstrations that showcase production-ready AI capabilities and differentiate Hyro from competitors.
- Partner with VP of Sales, Revenue Operations, and Partnerships leadership to align SE strategy with revenue goals and optimize coverage models.
- Serve as the critical bridge between customer-facing teams and Product/Engineering organizations, ensuring pre-sales commitments reflect technical reality.
- Lead engagement on strategic, complex deals requiring senior technical leadership and provide competitive positioning guidance.
Requirements
- 7+ years of experience in pre-sales, solution engineering, or a related technical role, including at least 2 years in a managerial or team lead position.
- Proven track record of building scalable processes, frameworks, and operational infrastructure.
- Strong coaching and development skills with a focus on value-based selling methodologies.
- Ability to deliver demonstrations to both business and technology users/audiences.
- Deep understanding of APIs, integrations, telephony infrastructure, and enterprise SaaS architectures.
- Experience with Enterprise SaaS sales cycles.
- Experience in healthcare technology and/or ML/AI/NLU technologies strongly preferred.
- Ability to balance long-term strategy with short-term needs.
Role details
This is a hybrid role, with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis.
Offered rate of compensation (NY locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $200,000 - $285,000 annual OTE. The range provided is for NY-based hires only and will be commensurate with the candidate's experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location.
Equal Opportunities
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.
Apply now
To apply, click the "Apply now" button on this job posting or visit Hyro's careers page to submit your application through the online form.
Application requirements
Applicants must be currently authorized to work in the United States on a full-time basis. Compensation details and additional role information are listed on the job posting.