Head of Sales Engineering (NYC)
Posted on January 21, 2026 (about 5 hours ago)
Head of Sales Engineering (NYC)
Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across call centers, websites, SMS, mobile apps, and more. We are seeking an experienced leader to establish and scale our Sales Engineering function. As Head of Sales Engineering, you will build the systems, processes, and infrastructure that enable our team to sell AI solutions effectively in healthcare, lead a hybrid team of 5-10 sales engineers, and serve as the bridge between Sales/Partnerships and R&D.
Responsibilities
- Build, hire, and develop a high-performing team of sales engineers supporting Sales and Partnerships organizations.
- Coach team members in value-based selling methodology, demonstration excellence, and strategic scoping practices.
- Implement foundational infrastructure in Salesforce to ensure proper tracking, pipeline management, and reporting across the SE function.
- Create standardized playbooks, frameworks, and methodologies for technical discovery, solution design, and scoping to enable team self-sufficiency.
- Establish quality standards for demonstrations that showcase production-ready AI capabilities and differentiate Hyro from competitors.
- Partner with VP of Sales, Revenue Operations, and Partnerships leadership to align SE strategy with revenue goals and optimize coverage models.
- Serve as the critical bridge between customer-facing teams and Product/Engineering organizations, ensuring pre-sales commitments reflect technical reality.
- Lead engagement on strategic, complex deals requiring senior technical leadership and provide competitive positioning guidance.
Requirements
- 7+ years of experience in pre-sales, solution engineering, or a related technical role, including at least 2 years in a managerial or team lead position.
- Proven track record of building scalable processes, frameworks, and operational infrastructure.
- Strong coaching and development skills with a focus on value-based selling methodologies.
- Ability to deliver demonstrations to both business and technical audiences.
- Deep understanding of APIs, integrations, telephony infrastructure, and enterprise SaaS architectures.
- Experience with enterprise SaaS sales cycles.
- Experience in healthcare technology and/or ML/AI/NLU technologies is strongly preferred.
- Ability to balance long-term strategy with short-term needs.
Workplace: This is a hybrid role, with at least 3 days in the NYC office.
Compensation & Location
Offered rate of compensation (NY locations only) will be based on education, qualifications, experience, and work location. The salary range for this position is $200,000 - $250,000 annual OTE for NY-based hires. Pay ranges for candidates in other locations may differ.
Equal Opportunities
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, or sex.
Apply now
To apply for this position, click the "Apply now" button on this job listing and submit your resume and any supporting materials through Hyro's careers portal.
Eligibility
Applicants must be currently authorized to work in the United States on a full-time basis. This role requires being onsite in the NYC office at least three days per week.