Technical Product Manager, Telephony Infrastructure
Posted on September 25, 2025 (about 2 hours ago)
About Us
Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health.
Why Join Our Team
- Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.
- Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.
- Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIAs NVentures, Premji Invest, SV Angel, and six health systems.
- World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.
For more information, visit www.HippocraticAI.com.
Overview
We are hiring a TPM to manage Hippocratic AIs global telephony infrastructure, ensuring our AI agents can reliably reach patients, providers, and healthcare systems across a wide variety of geographies. This is a cross-functional role requiring infrastructure-level technical savvy and regulatory awareness.
Responsibilities
- Lead roadmap and delivery for global outbound telephony systems.
- Maintain reliability, reputation, and deliverability of our call infrastructure.
- Integrate and manage vendors (e.g., Twilio, Telnyx, Five9) and monitor performance.
- Build internal tools for campaign tracking, call QA, and global reporting.
- Ensure compliance with US and international telephony regulations and reputation frameworks.
Qualifications
- 4+ years in technical product or engineering management, preferably in telephony or communications platforms.
- Hands-on experience with global telephony providers (e.g., Twilio, Talkdesk, Incontact, Five9, Avaya).
- Understanding of STIR/SHAKEN, call reputation management, number pooling, and deliverability.
- Experience managing vendors and ensuring scalable quality.
Application Process
Please apply via the provided "Apply for this Job" button link on the job posting page.