Working Student - Patient Support
Posted on January 21, 2026 (about 3 hours ago)
General information
Team lead: Phil Lambertz (Team Lead Patient Support)
Talent Acquisition: Celia Nielsen
Contract type: Working student position, 20 hours per week, ideally a 4-day week, fixed-term
Hourly wage: €15.00
Remote policy: Remote-first culture with offices in Berlin and Hamburg
Your role
HelloBetter is a pioneer in digital healthcare. For more than 10 years we have been developing evidence-based digital health applications for the prevention and treatment of psychological distress. Our programs cover areas including stress management, depression, problematic alcohol use, panic disorders and anxiety, vaginismus, and sleep disorders.
Six out of ten of our applications have been approved as digital health applications and are available on prescription free of charge for insured adults in Germany.
More information about HelloBetter can be found in our HelloBetter Handbook.
Your tasks
As a Working Student in Patient Support (20 hours/week) you will support our Patient Support Team with tasks including:
- Preparing progress reports on course progress for our participants
- Sending progress reports to physicians and psychotherapists
- Assisting with prescription services: entering and forwarding prescriptions to health insurers
- Maintaining databases
Your profile
Must haves
- Currently enrolled in a university psychology program (or similar) with at least one year of study remaining
- Native-level German and fluent English (company language)
- Reliability (including handling confidential information) and excellent organizational skills
Nice to haves
- Initial experience with digital care offerings or in the (clinical) psychological field
- First experience with organizational tasks
Why us?
Meaningfulness
- Mental health is a human right: we help thousands of people every month who struggle with depression, stress, insomnia, burnout and other mental health challenges
Research & Evidence
- We have a unique product and lead research in the digital health application space
- The effectiveness of our online therapy programs is continuously evaluated and since 2014 efficacy studies have been published in international, high-profile journals
- We value data and are transparent about our strategy, goals and results
Growth
- As pioneers in developing applications for mental health we are at the forefront of innovation
- We operate in a highly exciting and growing market
- We emphasize personal development for our employees and actively support growth, including an annual training budget of €500 for working students
Remote-First
- Remote-first culture with optional use of our offices in Berlin and Hamburg
Diversity & Inclusion
- Fair and equal treatment are standards of our anti-harassment policy
- Flexible working hours — design your day independently
- Company language is English with a strong commitment to inclusive language
- Transparent salary bands
- Additional 10 paid vacation days for non-birthing parents after birth or adoption of a child
Other benefits
- 28 days of annual leave plus compensation for public holidays falling on weekends
- Paid additional leave based on company tenure — up to three extra days
- Free or subsidized fitness memberships
- Regular team events
HelloBetter is an equal opportunity employer and encourages applicants of any national origin, gender, sexual orientation, religious background, gender identity and people with disabilities to apply.
About us
HelloBetter was founded in 2015 (originally as GET.ON Institute for Online Health Trainings GmbH) by internationally recognized researchers and psychologists. In more than 30 randomized controlled trials, HelloBetter has developed and evaluated 10 online programs across eight problem areas in collaboration with universities and partners such as Leuphana University, Friedrich-Alexander University Erlangen-Nuremberg, Vrije Universiteit Amsterdam and Harvard University.
Six of HelloBetter's therapy programs have been approved by the Federal Institute for Drugs and Medical Devices (BfArM) as digital health applications and are available on prescription free of charge for all insured adults. Our expert team's work has been published in international journals (including The Journal of the American Medical Association) and recognized with various awards.
The company is based in Berlin and Hamburg and has more than 130 employees.
How to apply
Thank you for your interest in HelloBetter and our commitment to advancing digital mental health. To apply, please complete the short application form provided on this page.
Submit your CV in English or German. You may also include additional documents that showcase your recent achievements, such as a cover letter, certificates, letters of recommendation, or any other significant information about yourself.
Please ensure the total file size does not exceed 20 MB. Upload files in PDF or JPG format only — we do not accept Word documents.
If you have difficulties uploading your files, contact us at [email protected].
Application details
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