• Online coaching by writing: As a primary mission and integral part of our digital health applications, you will provide written feedback in French, supporting patients in understanding the program and facilitating program personalization.
• Service Support: You will respond to technical and organizational requests from our patients by phone and email. For more complex issues, you will efficiently redirect problems to our technical team. You will share patient feedback with our internal teams to ensure continuous improvement of our solutions.
• Participation as a study coach: You will act as a coach in scientific evaluation studies, thus contributing to the research validating our digital health solutions.
• Supporting commercial activity: As we grow, you may be called upon to represent our products during demonstrations to prospects (companies, insurance) and potentially evolve towards patient support through phone or videoconference calls (depending on needs and your progression in the position).

• Title with RPPS number as a clinical psychologist/psychotherapist in France or another French-speaking country OR diploma/training in progress as a psychotherapist in Germany (cognitive-behavioral therapy, psychoanalytic or systemic therapy).
• Excellent command of French and English, the latter being the language used for all internal communications outside the French team.
• Practical experience in psychological support of French-speaking patients.

• Experience in e-mental health, such as online support or coaching.
• Additional training in cognitive-behavioral therapy.
• Knowledge of German.

• Mental health is a fundamental right: we help thousands of people every month facing depression, stress, insomnia, burnout, and other mental health issues.

• We offer a unique product and are at the forefront of research in digital health applications.
• The effectiveness of our solutions is continuously evaluated and studies have been published in leading international scientific journals since 2014.
• Data is essential for us and we are transparent about our strategy, goals, and results.

• As pioneers in the development of applications for various mental disorders, we are at the forefront of innovation.
• We operate in a particularly stimulating emerging market.
• Annual training budget of 1,000 euros - we highly value our employees' personal development.

• "Remote-first" culture - we recruit internationally, within a +/- 4.5 hour CET time zone.
• Access to our offices in Berlin and Hamburg if you prefer on-site work.
• Possibility and support for geographic mobility.

• Fair treatment guaranteed by our anti-harassment policy.
• Flexible working hours - organize your day according to your needs.
• English as the company language, with particular attention to inclusive language.
• Transparent salary scales.
• 10 additional days off for non-biological parents after a birth or adoption.

• 28 days of paid vacation + compensation for public holidays falling on weekends.
• Additional days off based on seniority - up to three additional days.
• Permanent contract.
• Attractive profit-sharing plan (VSOP) for all employees.
• Retirement savings plan with above-average employer contribution.
• Free or subsidized fitness subscriptions.
• Regular team events.

HelloBetter is an equal opportunity employer and encourages applications from all backgrounds, genders, sexual orientations, religious affiliations, gender identities, and persons with disabilities.

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• Interview with HR team (English or German, 30 min)
• Interview with France director and a psychologist (French, 60 min)
• Written case study (French, 60 min)
• Meeting with therapeutic services manager (English, 45 min)

HelloBetter was founded under the name GET.ON Institut für Online Gesundheitstrainings GmbH by internationally recognized researchers and psychologists in 2015. In more than 30 randomized-controlled studies, HelloBetter has developed and evaluated 10 online programs from eight specific problem areas in cooperation with Leuphana University, Friedrich-Alexander University Erlangen-Nuremberg, the Free University of Amsterdam, Harvard University and other partners. These programs serve both the prevention and treatment of classic mental illnesses such as depression, anxiety or panic disorders, but also cover topics such as vaginismus or chronic pain. This gives HelloBetter the broadest study base of all providers.

In the meantime, six therapy programs from HelloBetter have been approved by the German Federal Institute for Drugs and Medical Devices (BfArM) as digital health applications and are available free of charge on prescription for all adults with health insurance in Germany. The work of the expert team has been published in international journals (including The Journal of the American Medical Association) and recognized with various awards (including, Wilhelm Exner Award in Psychology 2016, EFPA Comenius Award 2017, Digital Health Award 2018, EU Compass Good Practice 2018 in Mental Health).

The company is based in Berlin and Hamburg and employs more than 130 people.