• Online written coaching: As a main task and integral part of our digital health applications, you will send feedback in French, guiding patients in understanding the program and facilitating its customization.
• Support Service: You will respond to patients' technical and organizational requests by phone and email. For more complex questions, you will efficiently redirect problems to our technical team. You will share patient feedback with internal teams to ensure continuous improvement of our solutions.
• Participation as a study coach: You will act as a coach in scientific evaluation studies, contributing to research that validates our digital health solutions.
• Supporting commercial activities: As we grow, you may be called upon to represent our products in demonstrations to prospects (companies, insurers) and potentially evolve towards patient support via phone or video calls (depending on needs and your development in the role).

• Title with RPPS number as clinical psychologist/psychotherapist in France or another French-speaking country OR diploma/in training as psychotherapist in Germany (cognitive-behavioral therapy, psychoanalytic or systemic).
• Excellent command of French and English, the latter being the language used for all internal communications outside the French team.
• Practical experience in psychological support for French-speaking patients.

• Experience in digital mental health, such as online support or coaching.
• Additional training in cognitive-behavioral therapy.
• Knowledge of German.

• Mental health is a fundamental right: we help thousands of people each month facing depression, stress, insomnia, burnout and other mental health issues.

• We offer a unique product and are at the forefront of research in digital health applications.
• The effectiveness of our solutions is continuously evaluated and studies have been published in leading international scientific journals since 2014.
• Data is essential to us and we are transparent about our strategy, objectives, and results.

• As pioneers in developing applications for various mental disorders, we are at the cutting edge of innovation.
• We operate in a particularly stimulating emerging market.
• Annual training budget of 1,000 euros - we highly value the personal development of our employees.

• Remote-first culture - we recruit internationally, within a +/- 4.5 hours CET time zone.
• Access to our offices in Berlin and Hamburg if you prefer to work on-site.
• Possibility and support for geographical mobility.

• Fair treatment guaranteed by our anti-harassment policy.
• Flexible working hours - organize your day according to your needs.
• English as the company language, with particular attention to inclusive language.
• Transparent salary grids.
• 10 additional days off for non-biological parents after birth or adoption.

• 28 days of paid leave + compensation for public holidays falling on weekends.
• Additional leave days according to seniority - up to three additional days.
• Permanent contract.
• Attractive incentive plan (VSOP) for all employees.
• Retirement savings plan with above-average employer contribution.
• Free or subsidized fitness subscriptions.
• Regular team events.

HelloBetter is an equal opportunity employer and encourages applications from all backgrounds, genders, sexual orientations, religious affiliations, gender identities, and persons with disabilities.

Applicant privacy policy

• Interview with HR team (English or German, 30 min)
• Interview with France director and a psychologist (French, 60 min)
• Written case study (French, 60 min)
• Meeting with therapeutic services manager (English, 45 min)

HelloBetter was founded under the name GET.ON Institut für Online Gesundheitstrainings GmbH by internationally recognized researchers and psychologists in 2015. In more than 30 randomized-controlled studies, HelloBetter has developed and evaluated 10 online programs from eight specific problem areas in cooperation with multiple universities and partners. These programs serve both prevention and treatment of classic mental illnesses such as depression, anxiety, or panic disorders, but also cover topics like vaginismus or chronic pain, giving HelloBetter the broadest study base of all providers.
Six therapy programs have been approved by the German Federal Institute for Drugs and Medical Devices (BfArM) as digital health applications and are available free on prescription for all adults with health insurance in Germany. The expert team's work has been published in international journals and recognized with various awards.
The company is based in Berlin and Hamburg and employs more than 130 people.