(Junior) Sales Operations Manager
Posted on November 23, 2025 (17 minutes ago)
General Information
Talent Acquisition: Celia Nielsen
Contract Type: Full-time (40 hours/week), permanent
Salary Band:
IC L1 Junior: 47-51k uro; for 100% (gross, fixed) + VSOP (one-time 10% of annual salary)
IC L2 Mid-Level: 53-63k uro; for 100% (gross, fixed) + VSOP (one-time 15% of annual salary)
Remote Policy: Remote-first culture with offices in Berlin and Hamburg
More information about HelloBetter can be found in the HelloBetter Handbook.
Your mission
Six of HelloBetter's ten applications are approved as digital health applications. They are available free of charge by prescription to all insured adults in Germany.
As Junior Sales Operations Manager (f/x/m) you actively contribute to continuously developing and making our Sales Operations more efficient. You manage and optimize HubSpot, our CRM, create meaningful sales analyses, support central projects, and work on structuring and transparently documenting our sales processes across markets.
Your objectives
- Data Management: You enter new leads into our CRM and ensure the correct workflows are triggered so new leads can be optimally managed. You continuously delete incorrect data and maintain high lead qualification standards.
- CRM Optimization: You actively accompany the continuous development of our CRM (HubSpot), e.g., tool migrations, process automations, or setting up workflows.
- Sales Reporting & Analysis: You create regular reports and conduct analyses in collaboration with our Data Team to support strategic decisions.
- Project Support: You work with our Sales Teams (Field/Inside/Clinics) on various projects such as targeted outreach campaigns.
- AI Tools: You research and help implement AI-based tools to increase efficiency and effectiveness in sales.
- Processes & Documentation: You participate in building and documenting operational processes, e.g., in the context of new sales partnerships or territory management.
- International Scaling: You support the development of our Sales Operations in new markets, e.g., CRM setup for our team in France.
Your profile
- First experience or strong interest in Sales Operations, Business Development or CRM Administration
- Analytical skills and affinity for data-driven work (e.g., reporting, dashboards, analyses)
- Strong communication and team skills, especially in collaboration with Data and Sales Teams
- Hands-on mentality and motivation to continuously optimize processes
- Good organizational skills and strong attention to detail
- Very good knowledge of Excel and/or Google Sheets
- Very good German and English skills
- Experience with HubSpot CRM
- Interest in Digital Health or tech-driven companies
Why us?
- Mental health is a human right: We help thousands of people monthly who struggle with depression, stress, insomnia, burnout, and other mental health issues.
- We have a unique product and are at the forefront of research in digital health applications.
- The effectiveness of our online therapy programs is continuously evaluated and efficacy studies have been published since 2014 in international high-impact journals.
- Data is very important to us, and we are transparent about our strategy, goals, and results.
- As pioneers in developing applications for mental health conditions, we are at the forefront of innovation.
- We operate in a highly exciting and emerging market.
- We place great emphasis on personal growth and actively support employee development with an annual training budget of 1,000 euros.
- Remote-first culture - we hire globally within a time window of +/- 4.5 hours CET.
- Use of our offices in Berlin and Hamburg if you prefer on-site work.
- Fair and equal treatment are standards of our Anti-Harassment Policy
- Company language is English with a strong emphasis on inclusive language
- Transparent salary bands
- Additional 10 paid vacation days for non-birth parents after the birth or adoption of a child
- 28 vacation days + compensation for holidays falling on weekends
- Tenure-based paid time off - up to three additional days
- Permanent employment contract
- Attractive VSOP (Virtual Stock Option Plan) for all employees
- Tax-deductible pension plan with above-average employer contribution
- Free or subsidized fitness memberships
- Regular team events
Privacy Policy for Applicants
Interview Process
- First screening interview with Celia (People & Talent Partner) (30 min)
- Hiring Manager interview + Case Study with Hanne (CCO) and Maik (Senior Sales Operations Manager) (60 min)
- Team interview with members from Business Development (30-60 min)
About us
HelloBetter was founded under the name GET.ON Institut für Online Gesundheitstrainings GmbH by internationally recognized researchers and psychologists in 2015. In more than 30 randomized-controlled studies, HelloBetter has developed and evaluated 10 online programs from eight specific problem areas in cooperation with Leuphana University, Friedrich-Alexander University Erlangen-Nuremberg, Free University Amsterdam, Harvard University, and other partners. These programs serve prevention and treatment of classic mental illnesses such as depression, anxiety, or panic disorders but also topics such as vaginismus or chronic pain. HelloBetter has the broadest study base of all providers.
Six therapy programs from HelloBetter have been approved by the German Federal Institute for Drugs and Medical Devices (BfArM) as digital health applications and are available free of charge on prescription for all adults with health insurance in Germany.
The expert team's work has been published in international journals (including The Journal of the American Medical Association) and awarded with various prizes (Wilhelm Exner Award in Psychology 2016, EFPA Comenius Award 2017, Digital Health Award 2018, EU Compass Good Practice 2018 in Mental Health).
The company is based in Berlin and Hamburg and employs more than 130 people.
How to Apply
Submit your CV in English or German. You may also include additional documents showcasing your recent achievements, such as a cover letter, certificates, letters of recommendation, or any other significant information about yourself.
Please keep the total file size below 20 MB. Upload your files in PDF or JPG format only; Word documents are not accepted.
If you have difficulties uploading your files, contact us via email at [email protected].