Junior Patient Support Manager (m/f/x)
Posted on January 05, 2025 (6 months ago)
This job post is archived - the company is no longer hiring for this position.
Check out other job posts of this company here!HelloBetter is a pioneer in digital healthcare. For over 10 years, we have been developing evidence-based digital health applications to prevent and treat mental stress. Our applications cover various areas, including stress management, depression, problematic alcohol consumption, panic disorders, anxiety, vaginismus, and sleep disorders. As a Junior Patient Support Manager, you will leverage your communication skills and psychological expertise to ensure a positive course start for our patients. Your role involves communicating complex information clearly and primarily over the phone to our patients.
- Contact interested patients by phone for participation in our online therapy programs
- Explain the process and functionality of our therapy programs
- Conduct needs analysis to assess the suitability of our programs for patients’ individual needs
- Address questions and concerns of potential patients regarding our offers
- Explain the prescription process and assist with registration
- Support registered patients with organizational or technical issues during their participation
To apply, please submit your CV in English or German along with any other relevant documents such as cover letters or certificates to [email protected].