Clinical Lead Ello (f/d/m)
Posted on February 20, 2026 (3 months ago)
This job post is archived - the company is no longer hiring for this position.
Check out other job posts of this company here!General Information
Team Lead: Dr. Alena Rentsch (Head of Content)
Talent Acquisition: Celia Nielsen (People & Talent Partner)
Contract: Permanent, 32-40 hours per week
Start Date: 1 April 2026 or earlier
Salary Range: 66k-84k € + VSOP (one-time, 15-20% of yearly salary)
Remote Policy: Remote-first culture with offices in Berlin, Hamburg and Potsdam
Talent Acquisition: Celia Nielsen (People & Talent Partner)
Contract: Permanent, 32-40 hours per week
Start Date: 1 April 2026 or earlier
Salary Range: 66k-84k € + VSOP (one-time, 15-20% of yearly salary)
Remote Policy: Remote-first culture with offices in Berlin, Hamburg and Potsdam
Your mission
HelloBetter is a pioneer in the field of digital healthcare. For more than 10 years, we have been developing evidence-based digital health applications for the prevention and treatment of mental health conditions. Our applications cover areas including stress management, depression, problematic alcohol use, panic disorder and anxiety, vaginismus, and sleep disorders.
Six of HelloBetter's ten applications are approved as digital health applications and are available free of charge by prescription to insured adults in Germany.
In 2025, we launched Ello, HelloBetter's AI mental wellness companion that provides evidence-based psychological support for everyday mental health challenges such as stress, low mood, and difficult life situations. We combined our digital therapeutics expertise with AI technology to make psychological support more accessible.
As the Clinical Lead for Ello, you will bring clinical psychology expertise to AI. You will be the clinical expert ensuring Ello provides safe, effective and evidence-based psychological support. This strategic clinical role combines hands-on psychological work with cross-functional leadership — no coding or technical background required.
Six of HelloBetter's ten applications are approved as digital health applications and are available free of charge by prescription to insured adults in Germany.
In 2025, we launched Ello, HelloBetter's AI mental wellness companion that provides evidence-based psychological support for everyday mental health challenges such as stress, low mood, and difficult life situations. We combined our digital therapeutics expertise with AI technology to make psychological support more accessible.
As the Clinical Lead for Ello, you will bring clinical psychology expertise to AI. You will be the clinical expert ensuring Ello provides safe, effective and evidence-based psychological support. This strategic clinical role combines hands-on psychological work with cross-functional leadership — no coding or technical background required.
Your objectives
- Shape the Psychological Approach: Define how Ello should respond psychologically, determining when to explore versus offer support, how to maintain appropriate boundaries, and what makes conversations effective. Work with C-level leadership and teams across the company (psychotherapists, research, product, engineering, and data science) to balance evidence-based practice with innovation and regulatory requirements.
- Ensure Quality & Effectiveness: Ensure the psychological quality of Ello's conversational approach, collaborating with psychotherapists and researchers to identify what works and what needs improvement. Design psychological protocols and quality standards, and guide data science & engineering teams on implementing clinical insights.
- Build the Evidence Base: Drive Ello's evaluation strategy with User Research Teams and lead systematic assessment of conversation quality from a clinical perspective. Collaborate with data scientists to interpret findings and drive improvements while helping establish scientific standards for this emerging field.
- Own Psychological Safety: Support Ello's safety framework by working closely with the Senior Psychotherapist & Medical Risk Manager responsible for risk management principles, to ensure appropriate crisis detection and escalation protocols. Monitor potential risks and ensure safety mechanisms while maintaining clear boundaries between wellness support and situations requiring clinical care.
- Communicate Clinical Value: Present Ello's approach and safety to potential clients such as employers and health insurers, explaining in accessible terms why the evidence-based approach differs from generic AI chatbots. Support commercial teams in articulating clinical value to diverse stakeholders.
Your profile
Must Haves
- Licensed psychotherapist (approbation or equivalent) with foundation in evidence-based approaches
- Understanding of psychological assessment, intervention design, and therapeutic mechanisms
- Track record developing, evaluating, or delivering digital mental health interventions
- Understanding of how therapeutic principles translate to digital environments
- Ability to work and form a strategic vision at the frontier of psychology and AI where best practices may not yet exist
- Ability to translate clinical requirements into technical specifications and business value
- Experience navigating different working styles and finding common ground across clinical, technical, and business disciplines
- PhD in psychology with a focus on digital mental health or comparable topic
- Experience balancing ideal clinical standards with practical business and technical constraints
- Understanding of technical concepts (prompt engineering, model behaviour, system architecture)
- Experience working across technical, clinical, and commercial functions
Why us?
Meaningfulness
- Mental health is a human right: we help thousands of people each month who struggle with depression, stress, insomnia, burnout, and other mental health issues
- We have a unique product and are at the forefront of research in digital health applications
- The effectiveness of our product is continuously evaluated and efficacy studies have been published in international and high-impact journals since 2014
- Data is important to us and we are transparent about our strategy, goals and results
- As pioneers in developing applications for various mental health conditions, we are at the forefront of innovation
- We operate in an exciting and emerging market
- Annual training budget of 1,000 euros to support personal growth and development
- Remote-first culture - we hire globally, considering a time window of +/- 4.5 hours CET
- Use of offices in Berlin and Hamburg if preferred
- Relocation option and support
- Fair and equal treatment are standards of our Anti-Harassment Policy
- Flexible working hours
- Company language English with emphasis on inclusive language
- Transparent salary bands
- Additional 10 paid leave days for non-birth parents after the birth or adoption of a child
- 28 vacation days + compensation for holidays that fall on weekends
- Tenure-based paid time off - up to three additional days
- Permanent employment contract
- Attractive VSOP (Virtual Stock Option Plan) for all employees
- Tax-deductible pension plan with an above-average employer contribution
- Free or subsidized fitness memberships
- Regular team events
HelloBetter is an equal opportunity employer and encourages applicants of any national origin, gender, sexual orientation, religious background, gender identity, and people with disabilities to apply
Interview Process
- Call with the People Team (30 mins)
- Technical Interview with Alena & Elena (60 mins)
- Take-Home Case Study (2-3 hours)
- Team Interview with Tanja & Vincent (30 mins)
- Founder Interview with C-Level (15-30 mins)
About us
HelloBetter was founded as GET.ON Institut ffcr Online Gesundheitstrainings GmbH by internationally recognized researchers and psychologists in 2015. In more than 30 randomized-controlled studies, HelloBetter has developed and evaluated 10 online programs across eight specific problem areas in cooperation with universities including Leuphana University, Friedrich-Alexander University Erlangen-Nuremberg, the Free University of Amsterdam, and Harvard University. Six HelloBetter therapy programs have been approved by the German Federal Institute for Drugs and Medical Devices (BfArM) and are available free of charge on prescription for adults with health insurance in Germany. The company is based in Berlin and Hamburg and employs more than 130 people.
How to apply
To apply, click the "Apply for this job" link on the job page and complete the short application form. Submit your CV in English or German. You may include additional documents such as a cover letter, certificates, letters of recommendation, or other relevant information. Total file size must not exceed 20 MB. Accepted file formats: PDF or JPG. Word documents are not accepted.
Contact & support
If you encounter difficulties uploading files or have questions, contact [email protected]. For data privacy information, see HelloBetter's applicant privacy policy and the platform's data privacy statement on the job site.