Company Overview
medatixx GmbH & Co. KG together with its subsidiary I-Motion GmbH is a leading provider of software and IT services. Approximately 850 employees continuously develop medatixx practice software solutions and provide central and on-site services for outpatient doctors and psychotherapists in all organizational forms.
Your Tasks
Your tasks include actively maintaining and promoting customer satisfaction through professional consulting and support of our existing customers.
You contribute to revenue growth by competently and convincingly offering software, hardware, and our services.
You efficiently and solution-orientedly process incoming customer inquiries by phone or email and create new orders in our CRM system.
Furthermore, you carefully document all customer inquiries and develop and document suitable solution proposals.
To ensure optimal customer retention, you create and calculate offers in Sage KHK and take over the support and follow-up.
Your Profile
You have successfully completed training, for example, as a clerk (m/f/d) for IT systems or office management, medical assistant, or a comparable qualification.
You have basic knowledge in IT hardware and software and ideally experience with practice software solutions.
Your teamwork skills, friendly and communicative nature, as well as your interest in digitalization in healthcare, distinguish you.
Furthermore, you convince with independent thinking and working style as well as pronounced service and customer orientation, perfectly rounding off your profile.
Our Offer
Meaningful work by contributing to the digitalization of the healthcare system and improving practice workflows.
Secure workplace in a growth industry with a fixed salary.
Individual training and development opportunities.
Hybrid work models and flexibility through flexitime.
30 vacation days, overtime compensation through time off.
Intensive onboarding phase, career changers are welcome.
Attractive package of health and social benefits (e.g., subsidy for computer glasses, flu vaccination, employer's contribution to private pension scheme, fitness and health app, and company bicycle).
Subsidy for day care and kindergarten.
Employee discounts with well-known brands.
Company and team events.