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Disponent (m/w/d) IT-Auftragskoordination

Posted on November 23, 2025 (about 1 hour ago)

Company Information

The medatixx GmbH & Co. KG, together with its subsidiary I-Motion GmbH, is a leading provider of software and IT services. About 850 employees continuously develop the practice software solutions of medatixx and offer central and on-site services for outpatient doctors and psychotherapists in all organizational forms.

Your Responsibilities

Your task is the location and department-overlapping written and telephone appointment coordination of existing and new customer orders.
You plan and schedule service deployments in close coordination with our customers, considering optimal demand coverage and efficiency in personnel utilization.
You work closely with the involved departments and teams.
You process and handle orders by documenting activities in the CRM.
You are responsible for emergency management in time-critical orders.
Research and compilation of order-related information are part of your responsibilities.

Your Profile

You have commercial or technical training or a comparable qualification.
Ideally, you have good technical understanding and knowledge of the healthcare sector.
Experience in dispatching is desirable.
You are motivated, like to work independently in a team, and use your rhetorical skills in a customer-oriented manner.
Your polished manners and good German skills in spoken and written form complete your profile.

Our Offer

Meaningful work through contributing to the digitization of the healthcare system and improvement of practice processes.
Future-proof job in a growth industry.
Individual further training and development opportunities.
Hybrid working models and flexibility through flexitime.
30 vacation days, overtime compensation through time off.
Attractive package of health and social benefits (e.g., subsidy for computer glasses, flu vaccination, employer subsidy for private pension plans, fitness and health apps, and company bicycle).
Subsidy for daycare and kindergarten.
Employee discounts at well-known brands.
Company and team events.

Application Information

We value diversity and welcome every application under "Apply now!"

Contact

Contact persons: Marco Gehrmann, Sitasma Schedewie